WORK-TO-FAMILY SPILLOVER
EFFECTS OF WORKPLACE OSTRACISM:
THE ROLE OF WORK-HOME
SEGMENTATION PREFERENCES
JUN LIU, HO KWONG KWAN, CYNTHIA LEE, AND
CHUN HUI
This study considers workplace ostracism as a source of stress and examines
its spillover effects on the family. By integrating the work-family interface
model with boundary theory, we investigate the impact of workplace ostra-
cism as perceived by employees on their family satisfaction by examining
the mediating role of work-to-family conflict and the moderating role of work-
home segmentation preferences. The results from a three-wave field survey
of 233 employees in China indicate that workplace ostracism is negatively
related to family satisfaction; this relationship is also mediated by work-to-
family conflict. In addition, work-home segmentation preferences attenuate
the mediating effect of work-to-family conflict on the relationship between
workplace ostracism and family satisfaction. The theoretical and managerial
implications of these findings are discussed.
Keywords: workplace ostracism, family satisfaction, work-family conflict,
segmentation preferences
Correspondence to: Jun Liu, School of Business, Renmin University of China, Beijing 100872, P.R. China, Phone:
(8610) 8250-0496, Fax: (8610) 8250-9169, E-mail: junliu@ruc.edu.cn.
Human Resource Management, Human Resource Management, January-February 2013, Vol. 52, No. 1. Pp. 75-94
© 2013 Wiley Periodicals, Inc.
Published online in Wiley Online Library (wileyonlinelibrary.com).
DOI:10.1002/hrm.21513
T
he last 25 years have seen a dramatic
increase in research focusing on the
work-family interface, with the
understanding that negative work-
family spillover has high organiza-
tional, personal, and societal costs (Allen,
Herst, Bruck, & Sutton, 2000). Studies of an-
tecedents to negative work-family spillover
have focused on work stressors such as role
overload, role ambiguity, job demand, and
work hours (Byron, 2005). Despite this en-
couraging line of research on antecedents,
only limited knowledge has been gained on
the link between workplace ostracism and
work-family spillover. This study focuses on
workplace ostracism as a source of stress and
examines its spillover effects on the family.
Regarded as a pervasive workplace phe-
nomenon, workplace ostracism refers to
the extent to which individuals perceive
that they are ignored or excluded by other
employees in the workplace (Ferris, Brown,
Berry, & Lian, 2008). A survey of 262 full-time
employees indicates that, over a five-year