Autism is both a disability and a difference.We need to find ways of alle-
viating the disability while respecting and valuing the difference.
1
—Simon Baron-Cohen, autism expert
The example of Specialisterne, its mission and accomplishments, inspire us at the
broadest human level. It’s a story about a father’s love and sacrifice for his son,
about members of society left behind and counted out who return in triumph.
About mothers moved to tears by the long-awaited and fervently hoped-for suc-
cesses of their children. And about good done for individuals that is also good for
us all.
The importance of such stories (as the pages of this fine publication demon-
strate, there are many others) has been widely agreed. According to The Economist,
social entrepreneurship was the hot topic among world leaders at the 2008 World
Economic Forum in Davos, Switzerland.
2
That entrepreneurship has taken a social
turn is an exhilarating fact both for the good it can do and for the new challenges
social systems and contexts present to conventional ideas about management.
Within such enterprises, we find unfamiliar business questions (Why do people
care for each other?) channeled within familiar frames (How can we design incen-
tives to make the most efficient use of such motives?). These questions, and others
like them, invite us to reflect in new business-relevant ways on issues of our own
human nature and how we interact.
Thorkil Sonne started Specialisterne to create employment opportunities for
people like his young son, who had recently been diagnosed with autism. As an
expert in information technology, Sonne realized that some of the traits he
© 2008 Robert D. Austin and Javier Busquets
28 innovations / winter 2008
Robert D. Austin and Javier Busquets
Managing Differences
Innovations Case Discussion:
Specialisterne
Robert D. Austin is Professor of Managing Creativity and Innovation at Copenhagen
Business School and Associate Professor (on leave) at Harvard Business School, where
he chairs the school's executive program for Chief Information Officers. His new book
on managing in creative businesses will be published in 2009 by Stanford University
Press.
Javier Busquets is Professor and Department Chair of the Department of Information
Systems Management at ESADE Business School.
Downloaded from http://www.mitpressjournals.org/doi/pdfplus/10.1162/itgg.2008.3.1.28 by guest on 22 October 2021