510 IEEE TRANSACTIONS ONENGINEERING MANAGEMENT, VOL. 58, NO. 3, AUGUST 2011
Organizing Global Product Development for
Complex Engineered Systems
Anshuman Tripathy and Steven D. Eppinger, Member, IEEE
Abstract—Recent advances in engineering collaboration tools
and internet technology have enabled firms to distribute their prod-
uct development (PD) tasks to offshore sites and global outsourc-
ing partners while still maintaining a tightly connected process.
In this paper, we explore such global PD structures from process
flow and system architecture perspectives, employing the design
structure matrix method. Through five case studies, spanning elec-
tronics, equipment, and aerospace industries, we observe the in-
teraction complexity inherent in various global work distributions,
the product and process structures, and their interplay with the
specific strategy used by the firm. Our observations lead to im-
plications for organization forms and architecture decompositions
for firms pursuing offshoring of engineering activities. Based on
these implications, we propose a process for firms to follow as they
pursue GPD, while recognizing that: first, modularity in design
and development and modularity in manufacturing need not be
the same, specially in complex engineered systems (CESs); and
second, system architecture development is a core competence of
the firm designing and developing CESs, and this activity should be
retained at the home location. We conclude with potential research
directions on the subject of global PD.
Index Terms—Global issues in technology management, global
organizations, new product development (PD) process, organiza-
tion design, R&D management.
I. INTRODUCTION
T
HE SUBJECT of global product development (GPD) is
generating a lot of interest. GPD has been defined [1] as
combining certain centralized functions with some engineer-
ing and related product development (PD) functions that are
distributed to other sites or regions of the world—the practice
may involve outsourced engineering work along with captive
offshore engineering facilities. On similar lines, distributed PD
(DPD) is defined [2] as the use of organizational arrangements
involving multiple organizations that are separated by firm, geo-
graphical, or other boundaries, that are used for PD. From these
definitions, we infer that GPD is an organization arrangement,
which identifies the location and ownership of the PD activi-
ties. Thus, the GPD activity, besides involving offshoring, can
be performed either through captive engineering/development
centers, outsourcing (see Fig. 1) [1], [3], or hybrid forms.
Manuscript received October 28, 2009; revised August 24, 2010; accepted
October 28, 2010. Date of publication April 5, 2011; date of current version
July 20, 2011. This work was supported by a grant from PTC. Review of this
manuscript was arranged by Department Editor C. Tucci.
A. Tripathy is with the Indian Institute of Management, Bangalore, India
(e-mail: atripathy@iimb.ernet.in).
S. D. Eppinger is with the Operations Management Group, Sloan School of
Management, Massachusetts Institute of Technology, Cambridge, MA 02139
USA (e-mail: eppinger@mit.edu).
Digital Object Identifier 10.1109/TEM.2010.2093531
Fig. 1. Sourcing-location matrix.
Fig. 2. PD process for complex systems.
Firms pursue GPD either to meet global market needs (loca-
tions other than home location) or to seek efficiencies [4]. The
drive toward GPD has been influenced by competitive pressures
(pricing targets driving aggressive cost targets), availability of
exceptional talent overseas, advances in communication that
facilitate seamless information flow, intellectual property pro-
tection, and growing external markets [1]. However, develop-
ing products across geographical boundaries present associated
challenges in coordination, communication, differences in cul-
ture, different time zones, etc. [2], [5], [6]. This requires a careful
selection of the PD tasks that are to be offshored.
The selection of such PD tasks is further complicated in the
case of complex engineered systems (CES). CES comprises a
number of components and processes with interdependencies
during development. Development of CES involves decomposi-
tion followed by integration of the system. Typically, this would
comprise system architecture development, followed by compo-
nent development, and finally system integration (see Fig. 2) [7].
During system architecture development, the constituents of
the system and their respective interdependencies are planned,
and their respective performance requirements specified.
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