160 Available online at JIS website: https://jis.undip.ac.id Research Article The Impact of the Government Revolution 4.0 on District Integrated Administration Service (DIAS) Received: 30 th September 2020; Revised: 26 th November 2020; Accepted: 30 th November 2020; Available online:2 nd December 2020 Karno 1 , Andi Masrich 1 , Afif Syarifudin Yahya 2 , Afni Nooraini 3 1 Public Policy Study Program, Institut Pemerintahan Dalam Negeri, Jl. Ampera Raya No.1, Jakarta, 12560, Indonesia 2 Government Management Study Program, Institut Pemerintahan Dalam Negeri, Jl. Ampera Raya No.1, Jakarta, 12560, Indonesia 3 Financial Management Study Program, Institut Pemerintahan Dalam Negeri, Jl. Ampera Raya No.1, Jakarta, 12560, Indonesia Abstract The government is required to manage the government system to achieve the state’s goals as guaranteed by the Republic of Indonesia’s constitution. The management of a government system requires fundamental changes through the Government Revolution 4.0 approach. One form of the government revolution is the District Integrated Administration Service (DIAS) in Cibitung District of Bekasi Regency. However, not all DIAS has made fundamental changes with the Gov- ernment Revolution 4.0 approach. This research aimed to find out and analyze the government revolution in DIAS in Cibitung District, Bekasi Regency. The study used a mixed-method be- tween quantitative and qualitative methods. The data collection used is closed questionnaires and open questionnaires with a total sample of 49 respondents. The data analysis used is Struc- ture Equation Model (SEM) of Lisrel and Microsoft Excel. The research found that the District Integrated Administration Service in the Government Revolution 4.0 has an average value of 6.80 for positive factors and 5.20 for negative factors. The results are due to weaknesses, namely recurring problems, system failures, complaints, and delays in service. Moreover, the govern- ment revolution had a positive impact of 74.83% and a negative impact of 25.17%, hence cate- gorized as “good”. The study concludes that the District Integrated Administration Service acquire the category of “not yet star service”, thus requires a solution for weakness factors. Keywords: District Integrated Administration Service; Government Revolution; Star Service How to Cite: Karno, Masrich, A., Yahya, A.S., Nooraini, A. (2020). The Impact of the Govern- ment Revolution 4.0 on District Integrated Administration Service (DIAS). Jurnal Ilmu Sosial, 19 (2): 160-179 (doi: 10.14710/jis.19.2.2020.160-179), [Online] Permalink/DOI: https://doi.org/10.14710/jis.19.2.2020.160-179 Corresponding Author: afifsyarifudinyahya@ipdn.ac.id (Afif Syarifudin Yahya) Jurnal Ilmu Sosial Volume 19 | Issue 2 | December 2020| Page 160-179 2020©JIS–ISSN: 2548-4893. All rights reserved