Article
Team-building Competencies,
Personal Effectiveness and Job
Satisfaction: The Mediating Effect
of Transformational Leadership
and Technology
Sunil Misra
1
Kailash B. L. Srivastava
2
Abstract
The study examined the relationship of team-building competencies with personal effectiveness and
job satisfaction, and the mediating role of leadership and technology. The data were collected from
307 executives using survey instruments from public and private sector banks across hierarchy. The
study was carried out in a confirmatory framework to examine the causal linkage among the variables.
The results showed a positive relationship between team-building competencies and outcome variables
suggesting that team competencies play a vital role in determining the employee effectiveness and
satisfaction. Further, the study shows the emergence of leadership style and technology as mediators
in enhancing effectiveness and job satisfaction among employees. The study has implications for the
management of banking sector that they need to develop team competencies, follow transformational
leadership style and make use of latest information technology to facilitate higher bank performance
and greater job satisfaction among employees.
Keywords
Team competencies, personal effectiveness, job satisfaction, leadership style, technology, organizational
effectiveness
Introduction
Competence is a set of abilities, knowledge and skills which enable an individual to perform a job
effectively in a given situation and help in planning, guiding and developing desired performance.
Management and Labour Studies
43(1&2) 109–122
© 2018 XLRI Jamshedpur, School of
Business Management
& Human Resources
SAGE Publications
sagepub.in/home.nav
DOI: 10.1177/0258042X17753178
http://journals.sagepub.com/home/mls
1
Professor, OB/HR Area, Oriental College of Management, Bhopal, Madhya Pradesh, India.
2
Professor, OB/HR Area, Department of Humanities and Social Science, Indian Institute of Technology Kharagpur, Kharagpur,
West Bengal, India.
Corresponding author:
Kailash B. L. Srivastava, Professor, OB/HR Area, Department of Humanities and Social Science, Indian Institute of Technology
Kharagpur, Kharagpur, West Bengal, India.
E-mail: kbls@hss.iitkgp.ernet.in