International Journal of Operations and Logistics Management www.absronline.org/journals
p-ISSN: 2310-4945; e-ISSN: 2309-8023
Volume: 3, Issue: 3, Pages: 222-240 (September 2014)
© Academy of Business & Scientific Research
*Corresponding author: Surajit Bag
Purchase Manager, Tega Industries Limited, 147, Block-G,New Alipore, Kolkata-700053, India.
E-Mail: surajit.bag@tegaindustries.com
222
Retention of Long Distance Company Truck Drivers in India
Surajit Bag
1
*, and Neeraj Anand
2
1. Purchase Manager, Tega Industries Limited, 147, Block-G,New Alipore, Kolkata-700053, India
(surajit.bag@tegaindustries.com)
2. Associate Professor, University of Petroleum & Energy Studies, Dehradun, India
(nanand@ddn.upes.ac.in)
Purpose- The purpose of this study is to investigate empirically the critical factors
influencing high turnover among long distance truck drivers who are basically company
drivers.
Design/Methodology/Approach- 109 long distance company truck drivers were
interviewed about compensation, top management support, time at home, health safety
and security. Factor analysis is used to reduce the data and further regression analysis is
used to study the functional relationships among the factors.
Findings-The findings provide unique contribution to the existing transportation
literature and explore further research directions. Vocational training, social vaccine and
education are required to enhance the skill sets of long distance truck drivers since these
are the necessary weapons required by them to face the challenging environment which is
an integral part of this profession. The trainings will aid in enhancement of social skills
and technical skills of truck drivers which will motivate them to stay in the trucking
industry.
Practical implications- The study will show direction to the logistics companies in
retention of long distance truck drivers.
Keywords: Truck Drivers, Retention, India, Factor Analysis, Multiple Regression
Modeling
INTRODUCTION
The Indian trucking industry is the heart of
logistics movement and country‟s growth.
According vice-president of the All India Motor
Transport Congress (AIMTC), N.P. Velu; more
than 12 crore people in the country are directly
and indirectly dependent on freight transport
industry for a living. However this sector is highly
unorganized and faces several challenges. Trucks
carry both perishable and non perishable goods
from source to the markets and involve interstate
long distance travelling over 1000 kilometers. In
the entire story drivers are the key characters and
business success depends on their competence.
Once drivers start the journey they are the ruler on
the highways and fully responsible for timely
delivery of goods to the destination. In case of
perishable goods such as transportation of grapes
from Nashik to Kolkata the standard delivery time
would be five days. There is a popular term being
used locally by the transporters known as „inam‟