2. Joffe MD, Loiselle J. Orthopedic emergencies, in Fleisher GR,
Ludwig S, Henretig FM, et al (eds): Textbook of Pediatric Emergency
Medicine. Philadelphia, PA, 2000, p 1601
3. Schutzman SA: Immobile arm, in Fleisher GR, Ludwig S, Hen-
retig FM, et al (eds): Textbook of Pediatric Emergency Medicine.
Philadelphia, PA, 2000, pp 317-320
4. Frumkin K: Nursemaid’s elbow: A radiographic demonstration.
Ann Emerg Med 1985;14:690-693
PATIENT PREFERENCE FOR EMERGENCY PHYSICIAN AGE
AND GENDER
To the Editor:—Generally, the physician-patient relationship in
the emergency department (ED) is a new one that requires time for
the patient to feel confident about his or her provider. Patients’
attitudes and expectations influence the establishment of a produc-
tive physician-patient interaction.
1
In the Emergency Medicine
literature, the impact of emergency physicians’ dress and appear-
ance on patient perceptions of the quality of care has been evalu-
ated.
2
This study sought to determine if patients have a preference
for a specific age or gender of their treating emergency physician.
A prospective, convenience sampling of 204 ED patients was
performed at an urban academic medical center which included a
university, community and VA hospital with ED visits totaling
120,000 patients per year. Institutional Review Board (IRB) ap-
proval was obtained at all institutions. Adult patients, age greater
than 18 years, were voluntarily and anonymously surveyed after
receiving medical care from faculty and resident physicians. A
short list of questions followed asking patients to identify the
gender and estimate the age of their treating physician. Patients
were also asked to note if they held preferences for these variables
and, if so, to identify them. Participant age and gender were
gathered in each survey. Descriptive statistics are reported as
proportions and 95% confidence intervals (CI).
Survey forms were completed by 204 ED patients. Twenty
percent (41/204) of surveys were collected from the university
hospital, 30% (61/204) from the community hospital, and 50%
(102/204) from the VA hospital. The male:female ratios of partic-
ipants were 70:30 total population, with 23:17 at the university
hospital, 22:39 at the community hospital and 97:5 at the VA
hospital. Of the participants, 13% (26/204) were 30, 25% (50/
204) were 30 to 40, 25% (51/204) were 41 to 50, and 37% (76/204)
were 50 years of age.
Eighty-one patients were found to have an age or gender pref-
erence (40%, 95% CI 33%-47%). Only 20 patients held prefer-
ences for both physician age and gender (10%, 95% CI 6%-15%).
Forty-nine patients had an age preference (24%, 95% CI 18%-
31%) and, of these, the distribution was heterogeneous amongst
the age groups. The age group 30 to 40 years was most popular
(47%, 95% CI 32%-62%) and the age group including 41 to 50
years (32 %, 95% CI 20%-47%) was the next favored. By contrast,
only 9% (95% CI 4%-18%) preferred ages greater than fifty and
thirteen percent preferred ages less than 30 (95% CI 5%-26%).
Thirty-two patients were found to have a gender preference
(15.7%, 95% CI 11%-22%). Eighteen percent of women and
14.7% of men reported a gender preference. Interestingly, of those,
women preferred male and female doctors equally whereas men
preferred male physicians by a ratio of 4.26 to 1 (95% CI 1.6%-
10%).
These data suggest that a large group of patients revealed
preferences for age, gender or both. One-quarter of patients held a
preference for physician age. Of those, 79% favored a physician
between 30 and 50 years of age with a bias toward the 30 to 40
year age group. These findings compare with that seen in the
family practice literature, where patients’ desire a balance between
an experienced yet, up to date doctor.
3,4
There is a small but notable gender preference among survey
participants. More female patients were noted to hold preferences
for the sex of their treating physician without partiality towards
either sex. Male patients also held preferences for their physician’s
gender with a strong male preference. A majority of male patients
who held male preferences were from the VA hospital (59%) and,
of these, all respondents were greater than 41 years of age. Shapiro
et al, identified several gender-based stereotypes that may persist,
especially in veteran and elderly patients.
5
Their data revealed that
female physicians were seen less as technical and instrumental.
Several limitations to this study are noted by the authors includ-
ing a selection bias. In this study, very ill patients were not
approached. In addition, this was a nonrandomized study. Because
the greatest percentage of patients came from the VA hospital, this
affected the study secondary to the preponderance of male patients
treated at this ED.
It was impossible to determine in this limited study whether
physician preferences were based on preconceived stereotypes, the
milieu of each patient-physician encounter, or the perception of
competence in the physician. The fact that this study took place in
an academic medical center, it is a possibility that by virtue of
resident training level, residents were perceived as less competent.
In our study group, a substantial minority did have preferences
for both age and gender. This information may be useful to build
patient trust and confidence in a brief ED encounter. It may be
important for physicians to know to overcome certain biased
expectations on the parts of their patients. Further studies are
needed to investigate why patients hold preferences. In addition, it
would be valuable to determine if patient preferences affect med-
ical compliance.
GINA L. SCHINDELHEIM, MD
Lenox Hill Hospital
Emergency Services Department
New York, NY
DAVID A. JERRARD, MD
Emergency Medicine Residency
University of Maryland School of Medicine
Baltimore Veterans Administration Hospital
Baltimore, MD
MICHAEL WITTING, MD
University of Maryland Emergency Medicine Residency
University of Maryland School of Medicine
Mercy Medical Center
Baltimore, MD
References
1. Weisman CS, Teitelbaum MA: Physician gender and the phy-
sician-patient relationship: recent evidence and relevant questions.
Soc Sci Med 1985;20:1119-1127
2. Pronchik DJ, Sexton JD, Melanson SW, et al: Does wearing a
necktie influence patient perceptions of emergency department
care. J Emerg Med 1998;16:541-543
3. McNaughton-Filion L, Chen JSC, Norton PG: The Physician’s
Appearance. Fam Med 1991;23:208-211
4. McKinstry B, Yang SY: Do patients care about the age of their
general practitioner? A questionnaire survey in five practices. Br J
Gen Pract 1994;44:349-351
5. Shapiro J, McGrath E, Anderson RC: Patients’, medical stu-
dents’, and physicians’ perceptions of male and female physicians.
Percept Motor Skills 1983;56:179-190
Presented at the American College of Emergency Physician’s
Research Forum, Chicago, Illinois, Oct. 2001.
© 2004 Elsevier Inc. All rights reserved.
0735-6757/04/2206-0025$30.00/0
doi:10.1016/j.ajem.2004.07.011
503 CORRESPONDENCE