healthcare
Article
Pharmacy Student Challenges and Strategies towards Initial
COVID-19 Curriculum Changes
Luyao Liu, Suzanne Caliph , Claire Simpson, Ruohern Zoe Khoo, Geenath Neviles, Sithira Muthumuni
and Kayley M. Lyons *
Citation: Liu, L.; Caliph, S.; Simpson,
C.; Khoo, R.Z.; Neviles, G.;
Muthumuni, S.; Lyons, K.M.
Pharmacy Student Challenges and
Strategies towards Initial COVID-19
Curriculum Changes. Healthcare 2021,
9, 1322. https://doi.org/10.3390/
healthcare9101322
Academic Editors: José João Mendes,
Vanessa Machado, João Botelho and
Luís Proença
Received: 18 August 2021
Accepted: 28 September 2021
Published: 4 October 2021
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Attribution (CC BY) license (https://
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4.0/).
Faculty of Pharmacy and Pharmaceutical Sciences, Monash University, Parkville, VIC 3052, Australia;
lliu0007@student.monash.edu (L.L.); Suzanne.Caliph@monash.edu (S.C.); csim0005@student.monash.edu (C.S.);
rkho0002@student.monash.edu (R.Z.K.); gnev0001@student.monash.edu (G.N.);
smut0004@student.monash.edu (S.M.)
* Correspondence: Kayley.lyons@monash.edu
Abstract: Due to COVID-19, tertiary institutions were forced to deliver knowledge virtually, which
proposed challenges for both institutions and students. In this study, we aimed to characterize
pharmacy students’ challenges and strategies during COVID-19 curriculum changes, therefore
developing a comprehensive understanding of students’ learning, wellbeing, and resilience in the
ever-changing situation. Data were collected from student written reflections across four year levels
at one school of pharmacy from March–May 2020. In addition, data were collected from written
responses of second-year pharmacy students responding to prompted questions. The data were
qualitatively analyzed inductively by five coders using NVivo 12. For each piece of data, two coders
independently coded the data, calculated the inter-rater agreement, and resolved discrepancies.
The most coded challenges were ‘negative emotional response’ and ‘communication barrier during
virtual learning’. The most coded strategies were ‘using new technology’ and ‘time management’.
This study allows researchers and education institutions to gain an overview of pharmacy students’
experiences during COVID-19, therefore helping universities to provide students with necessary
support and techniques on how to self-cope with COVID-19 as well as stressful events in the future.
Keywords: e-learning; healthcare education; clinical teaching
1. Introduction
At the beginning of the COVID-19 global crisis, healthcare education institutions
and their students underwent transformative change. Overnight, institutions cut place-
ments, moved small-group learning to Zoom
®
, and delivered education virtually. The
self-isolation and new virtual learning systems influenced students’ study and daily life,
potentially resulting in negative impacts on some students’ well-being [1,2]. For example,
a recent study in China reported that 24.9% of their medical student cohort experienced
anxiety to some degree due to social distancing and a lack of interpersonal communication
during the COVID-19 pandemic [3]. Students have reported several challenges and low
satisfaction with engaging in virtual learning during COVID-19 [1,4]. In contrast, other
authors have reported that health professions students have adapted well from the chal-
lenges and virtual learning has resulted in better attendance, engagement, and feedback as
both teaching staff and students have created various ways to cope [5,6].
Due to these varied responses to online learning, scholars have been interested in
exploring the factors that influence student satisfaction during COVID-19. Chen and
colleagues have found that student satisfaction with online learning during COVID-19 was
explained by the quality of the online platform, emotional changes, and communication
with students [4]. Chiu proposes that self-determination theory can help explain student
engagement during COVID-19 [7]. Self-determination theory encourages educators to
support student autonomy, competence, and relatedness in online learning. Satisfaction of
Healthcare 2021, 9, 1322. https://doi.org/10.3390/healthcare9101322 https://www.mdpi.com/journal/healthcare