88 https://oamjms.eu/index.php/mjms/index
Scientifc Foundation SPIROSKI, Skopje, Republic of Macedonia
Open Access Macedonian Journal of Medical Sciences. 2021 Sep 13; 9(G):88-93.
https://doi.org/10.3889/oamjms.2021.6666
eISSN: 1857-9655
Category: G - Nursing
Section: Nursing in Internal Medicine
Nurse Perceived of Caring Leadership: A Qualitative Descriptive
Study
Ni Made Nopita Wati
1
* , R. Tri Rahyuning Lestari
2
, Gita Ayuningtyas
2
, Ni Bodro Ardi
2
, I Gede Juanamasta
1
1
Department of Nursing, STIKes Wira Medika Bali, Denpasar, Indonesia;
2
Department of Nursing, STIKes Widya Dharma
Husada Tanggerang, Banten 15417, Indonesia
Abstract
BACKGROUND: The leader’s attitude or behavior to staf or subordinates greatly determined a conducive working
atmosphere in a hospital. Decrease in performance and job dissatisfaction will impact work productivity, attendance
(absenteeism), the quality of services provided, and the exit of the workforce itself (turn-over). This is why the
importance of a harmonious relationship between a leader and his staf or subordinates.
AIM: This study aims to determine nurses’ views regarding caring leadership of the head of the room.
METHODS: The research method used in this study is descriptive qualitative with a face-to-face interview. Fifteen
registered nurses were involved in this study that interacts directly to the patient and nurse manager. The data were
analyzed by content analysis.
RESULTS: Nurse perceived caring leadership, including giving positive feelings, listening, encouraging, infuencing,
experience, proactive, and struggling for the subordinates.
CONCLUSION: A deep understanding of caring leadership could bring the curricula with the new course of caring
leadership. The student can learn and practice from the early time. It would bring a caring attitude as a part of their
own life.
Edited by: Mirko Spiroski
Citation: Wati NMN, Lestari RTR, Ayuningtyas G, Ardi NB,
Juanamasta IG. Nurse Perceived of Caring Leadership:
A Qualitative Descriptive Study. Open Access Maced J
Med Sci. 2021 Sep 13; 9(G):88-93.
https://doi.org/10.3889/oamjms.2021.6666
Keywords: Caring; Leadership; Nurse;
Descriptive qualitative
*Correspondence: Ni Made Nopita Wati, Department
of Nursing, STIKes Wira Medika Bali, Denpasar,
Indonesia.E-mail: ners.pita@gmail.com
Received: 19-Jun-2021
Revised: 20-Aug-2021
Accepted: 03-Sep-2021
Copyright: © 2021 Ni Made Nopita Wati, R. Tri Rahyuning
Lestari, Gita Ayuningtyas, Ni Bodro Ardi, I Gede
Juanamasta
Funding: This research did not receive any fnancial
support
Competing Interests: The authors have declared that no
competing interests exist
Open Access: This is an open-access article distributed
under the terms of the Creative Commons Attribution
NonCommercial 4.0 International License (CC BY-NC 4.0)
Introduction
As one of the health-care providers in
hospitals, nurses play a critical role in accomplishing
health development goals. The success of health
services depends on the participation of nurses in
providing quality care for patients [1], [2]. This is due to
the presence of nurses on duty 24 h to serve patients,
as well as the number of nurses who dominate health
workers in hospitals, which ranges from 40 to 60%,
thus hospitals need to manage human resources (HR),
especially nurses appropriately [3]. It takes the existence
of a leader who is able to manage HR in accordance
with the changes and existing demands [4], [5].
A leader uses his authority and leadership to
direct others and is responsible for that person’s work
in achieving a goal [6]. Leaders have a responsibility
both physically and spiritually for the success of the
work activities of those they lead, so being a leader is
not easy, and not everyone has the same in carrying
out their leadership (Milkhatum, 2016). Leaders who
are aware of their strengths and weaknesses and know
how their behavior will afect their staf [7]. The research
results conducted by Laschinger stated that emotional
exhaustion, which is considered a core component of
burnout, is infuenced by leadership. Similar research
results were also expressed by Pinchover, Attar-
Schwartz [8], where the closer the relationship between
the leader and the staf and the higher the level of trust
the leader has on the staf, the lower the burnout level.
Leaders who have the ability to empower their staf well
will indirectly reduce the level of emotional exhaustion
of their staf [9].
Leadership style is a signifcant predictor to
increase job satisfaction. The higher the perception of
the leadership style, the higher the job satisfaction of
employees [10]. The study conducted by Ayalew and
Kibwana [11] showed a signifcant relationship between
motivation and job satisfaction of nurses to increase the
motivation of nurses at work further. Nurse’s motivation
can pursue by giving awards to nurses from their leaders
or superiors in achieving job satisfaction. In addition,
a person’s leadership style has a great infuence on
climate and group work outcomes [12]. One leadership
style is caring leadership. Caring behavior of leaders to
implementers or staf is called caring leadership.
Based on the importance of the leadership
above, this study purposed to explore how nurses
perceived of caring leadership. The caring leadership
style would give a positive impact on the nurse staf,