International Journal of Engineering and Advanced Technology (IJEAT)
ISSN: 2249 – 8958, Volume-9 Issue-3, February, 2020
1170
Published By:
Blue Eyes Intelligence Engineering
& Sciences Publication
Retrieval Number: C5163029320/2020©BEIESP
DOI: 10.35940/ijeat.B5163.029320
Abstract: This research paper explored the critical strategies to
be adopted by organizations that are mainly operating based on
project based or project oriented organizational structure. The
identified strategies are necessary to compensate the prolong
issues embedded in project management practice particularly on
misalignment issues between organization and its operational
objectives and strategies. Generally, the issues are contributed
from several factors such as unclear roles and responsibilities,
limited autonomy and accountability, lack of a commercial and
customer orientation, and weak of professional capacity. All these
factors are extending the gap between the organization strategies
and project implementation, and consequently put project success
at stake. This study was conducted as an attempt to provide
solutions to overcome these long rooted problems found in project
implementation. The objectives of this study are to identify the
importance factors of top management support to influence on
project success, to investigate the relationship between top
management support and project success, and to determine the
critical top management support that influencing project success.
This study was conducted by going through five main steps
starting with understanding the nature of the research problems,
followed with reviewing and compiling relevant literatures,
journals and other sources of secondary data, preparing survey
questionnaire form, collecting the data by gathering responses
from the targeted samples, analysing the data to generalize the
samples’ results, before closing with discussion and conclusion.
The population of this study are constituted of professional
serving in Construction Industry within Johor Bahru area,
Malaysia. This study had gathered 100 responses from the
targeted respondents through online survey form developed in
“Google Form” system. The forms were distributed by forwarding
the “link address” to the respondents. The data were analyzed
using three different methods which are descriptive mean
analysis, correlation analysis and regression analysis for
respective research’s objectives. The results of this study
discovered that organization should prioritize their strategies on
three main areas namely financial system, stakeholder
management and macro-economic factor. This study also found
that organization should adopt all quality of top management
supportive behaviours proportionally to ensure the effect of their
actions are impactful to influence on project success at three
different areas namely future preparation, project efficiency, and
business adaptability and success. Organization should adopt
different strategies when attempting to achieve different criteria of
project success. This study’s outcomes could provide a useful
source of information that may benefit other scholars or
companies that are applying project management practice to
formulate plan and prioritize line of actions in attempt to improve
their organizational performance. This study implies ideas by
Revised Manuscript Received on January 13, 2020.
* Correspondence Author
Muhammad Hafizi Danial*, School of Civil Engineering, Universiti
Teknologi Malaysia, Johor Bahru, Malaysia. Email:
mhdanial@graduate.utm.my
Mohd Saidin Misnan, Faculty of Built Environment and Surveying,
Universiti Teknologi Malaysia, Johor Bahru, Malaysia. Email:
b-saidin@utm.my
focusing on optimum numbers of strategies and specific set of
actions that are critical to achieve on different kind of project
success.
Keywords : Critical success factors, organizational structure
and strategies, project success, and project success factors.
I. INTRODUCTION
Conflict of interest and alignment issues between
organizational and project objectives can affect both the
project and organizations in terms of money, time, and
customer satisfaction [34]. This issue directly affects the
project management process including technical, functional
or business related events during the project implementation
[3]. It is more adverse when handling the project issues in
construction industry where all of these issues generally
contribute to project deferment and worst to the extent of
abandonment [40]. This study was initiated based on common
problems found in project management practice with the
focus centralized on higher management strategies and its
impacts on project success. Top management support is
arguably created positive influences to the project success
[32]. The support is more necessary against other project‘s
success factors [29]. This study discovers the impactful
actions of top management support to be adopted by any
project-based or project-oriented organizations as their
strategic implementation to pursue for project success.
II. OBJECTIVES
The objectives of this study are to identify the importance
factors of top management support to influence on project
success, to investigate the relationship between top
management support and project success, and to determine
the critical top management support that influencing project
success.
III. SCOPES
The scope of this study was focused within Construction
Industry located in Johor Bahru area. The samples of this
study are constituted of people who serve in project based
organization or project oriented organization, and they hold
various position from top management to executive level.
Critical Strategies to Influence Project Success in
Construction Industry
Muhammad Hafizi Danial, Mohd Saidin Misnan