International Journal of Research in Medical Sciences | September 2019 | Vol 7 | Issue 9 Page 1
International Journal of Research in Medical Sciences
Chavan KD et al. Int J Res Med Sci. 2019 Sep;7(9):xxx-xxx
www.msjonline.org pISSN 2320-6071 | eISSN 2320-6012
Original Research Article
Knowledge and attitude towards basics of communication skills
amongst resident doctors
Kalidas D. Chavan
1
*, Purushottam A. Giri
2
, Sachin S. Mumbre
3
, Rajendra S. Bangal
4
INTRODUCTION
Medicine is an art whose efficacy and creative ability has
long been recognized as residing in the interpersonal
aspects of patient-physician relationship.
1
The pillar of
doctor patient relationship is the bond of mutual trust.
This pillar is strengthened by effective communication
between doctor and patient/relatives. It has been widely
accepted that a doctor needs to have very good
communication skills in addition to clinical knowledge
and skills required for effective healthcare. Every doctor
duly needs to demonstrate humanity, healthy behavior, as
well as sensible communication with patients which can
build sustainable ‘trust’ in the treatment offered by that
doctor. However, the current curriculum of medical
courses is enormously focused on providing competent
medical knowledge but lacking the focus on inculcating
communication skills. Although medical curriculum did
ABSTRACT
Background: The pillar of doctor patient relationship is the bond of mutual trust. This pillar is strengthened by
effective communication between doctor and patient/relatives. It has been widely accepted that a doctor needs to have
very good communication skills in addition to clinical knowledge and skills required for effective healthcare. Every
doctor duly needs to demonstrate humanity, healthy behaviour, as well as sensible communication with patients
which can build the sustainable ‘trust’ in the treatment offered by that doctor. However , the current curriculum of
medical courses is enormously focused on providing competent medical knowledge but lacking the focus on
inculcating communication skills.
Methods: A cross sectional study was carried out amongst 377 resident doctors of first to third year, from randomly
selected medical colleges of Maharashtra having postgraduate courses in clinical subjects and affiliated to
Maharashtra University of Health Sciences, Nashik, Maharashtra, India during the period of February 2017 to January
2019. Data was entered in MS Excel sheet and analyzed using percentages and proportions wherever appropriate.
Results: Highest study respondents were from General Medicine with 13% of total and having 17.4% males and 8%
females among respective genders followed by General surgery and Pediatrics residents with 12.5% each specialty.
Conclusions: The study has shown that there was varied knowledge about the communication skills among the
resident doctors. The residents have shown fair attitudes and behaviours towards mindfulness and basic
communication skills.
Keywords: Attitude, Communication skills, Knowledge, Resident doctors
1
Registrar, Maharashtra University of Health Sciences, Nashik, Maharashtra, India
2
Department Community Medicine, IIMSR Medical College, Badnapur, Jalna, Maharashtra, India
3
Department of Community Medicine, Ashwini Rural Medical College, Solapur, Maharashtra, India
4
Department of Forensic Medicine and Toxicology, Smt. Kashibai Navale Medical College, Pune, Maharashtra, India
Received: 22 July 2019
Accepted: 23 July 2019
*Correspondence:
Dr. Kalidas D. Chavan,
E-mail: kdchavan.17@gmail.com
Copyright: © the author(s), publisher and licensee Medip Academy. This is an open-access article distributed under
the terms of the Creative Commons Attribution Non-Commercial License, which permits unrestricted non-commercial
use, distribution, and reproduction in any medium, provided the original work is properly cited.
DOI: http://dx.doi.org/10.18203/2320-6012.ijrms20193583