New arenas within local public services with `social transformation` capabilities: transforming black peoples experiences of hospital and community health. By Jim Cowan (PhD registered South Bank University. Quality assurance adviser for an Inner London Local Authority) David Woodger (Lecturer Goldsmith College Youth and Community Work Course) and Paul Macey (Freelance writer) Collectively we can be contacted by post via Goldsmiths Youth and Community Work Course at Professional and Community Education, Goldsmith`s College, New Cross, London SE14 6NW Or by phone via 0181 473 3376 Or by email via LDS@thenet.co.uk Paper presented to the Public Sector Stream of the Critical Management Conference, Manchester, UK 14-16 July 1999