Global E-Commerce: Rationale, Digital Divide, and Strategies To Bridge The Divide
By: Lakshmi S Iyer, Larry Taube, and Julia Raquet.
Iyer, L.S., L. Taube, and J. Raquet, "Global E-Commerce: Rationale, Digital Divide, and
Strategies To Bridge The Divide,” Journal of Global Information Technology
Management, Vol. 5, No. 1, 2002, 43-68.
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This is an Accepted Manuscript of an article published by Taylor & Francis in Journal of
Global Information Technology Management on September 9, 2014, available
online: http://www.tandfonline.com/10.1080/1097198X.2002.10856319
Abstract:
The Internet revolution is sweeping the globe with such swiftness that companies around the
world are trying to understand what is occurring, what it all means, where it is going, and how to
leverage this new opportunity. In spite of the global nature of this new revolution, studies
indicate that almost three fourths of all e- commerce (EC) is done in the United States today and
that the United States accounts for 90 percent of all commercial web sites. The purposes of this
study are to address several of the underlying rationales for the previous observations, to analyze
this digital divide, to propose possible strategies to bridge and overcome this divide, and to
propose some specific propositions based on the extensive literature search provided here. To
address these questions, this paper provides a general framework including a discussion of
present advantages of global EC growth, national and corporate EC comparisons, an analysis of
EC limitations, and the development of strategies for global EC growth.
Keywords: Internet | International E-Commerce | Digital Divide | Cultural Differences | E-
Commerce Limitations
Article:
INTRODUCTION
The Internet seems to be global in reach by its very nature: The same web site that can be
accessed from the United States can be accessed from countries throughout the world. The data
flows across the Net in easily digestible packets and can be easily tapped and exchanged by
people in every comer of the earth. Thus, the Internet seems to be the medium that eliminates
national borders and trade zones and allows everybody to participate equally in the global
market. It seems to provide the same opportunities for everyone for the first time, regardless of
geographic position or nationality.