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Chapter 8
DOI: 10.4018/978-1-4666-7244-4.ch008
ABSTRACT
This chapter presents a comprehensive view of the main activities and findings of a research project en-
titled TRACER-Portuguese Public Higher Education Use of Communication Technologies, which focused
on how the information about the use of Communication Technologies in Higher Education Institutions
can be collected, systematized, processed, and deployed to stakeholders. The project was carried out
between 2011 and 2014 and its main results are a consolidated proposal of an analysis model to address
the use of Communication Technologies in Higher Education institutions, as well as the U-TRACER
®
tool. This Web-based tool provides support to the process of collecting, processing, and deployment of
data related with the use of Communication Technologies in a specific Higher Education or in a group
of institutions, based on institutional or geographical criteria.
Tracing the Use of
Communication Technologies
in Higher Education
Fernando Ramos
University of Aveiro, Portugal
Marta Pinto
University of Aveiro, Portugal
Dalila Coelho
University of Aveiro, Portugal
Rui Raposo
University of Aveiro, Portugal
Lúcia Pombo
University of Aveiro, Portugal
Luís Pedro
University of Aveiro, Portugal
Pedro Almeida
University of Aveiro, Portugal
João Batista
University of Aveiro, Portugal
Nídia Morais
University of Aveiro, Portugal
Francislê Souza
University of Aveiro, Portugal
Ana Balula
University of Aveiro, Portugal
Margarida Lucas
University of Aveiro, Portugal
António Moreira
University of Aveiro, Portugal