689 FEATURE ARTICLE
Published online in Wiley Online Library (wileyonlinelibrary.com)
© 2013 Wiley Periodicals, Inc. • DOI: 10.1002/tie.21584
Correspondence to: Uzoechi Nwagbara, Greenwich School of Management London, Meridian House, Royal Hill, SE10 8RD, United Kingdom,
07886331221 (phone), uzoechin@yahoo.com.
The Effects of Social
Media on Environmental
Sustainability Activities
of Oil and Gas Multina-
tionals in Nigeria
This article explores the role of communication in shaping corporate social responsibility (CSR)
policies, addressing stakeholders’ criticisms of the multinationals’ sustainability commitment and
in building intangible assets like corporate reputation. Given the challenges posed by institutional
pressures as well as pressures of climate change and social media technology, this article suggests
that communication—social media—can be used to advance the multinationals’ CSR commitment
for a more sustainable future in Nigeria’s Niger delta. In the era of new media communication, this
is redoubled as multinational corporations (MNCs) as well as other stakeholders can effectively
and rapidly infuence policies and public opinion on social and environmental issues given the
reach, speed, and user-generated content application fexibility of social media. Thus, social media
can serve as platforms to address sustainability issues, as well as the prolonged poor corporate-
stakeholder relations in the region, which is in the shadow of oil exploration and climate change.
© 2013 Wiley Periodicals, Inc.
By
Uzoechi Nwagbara