Indonesian Journal of Electrical Engineering and Computer Science
Vol. 7, No. 2, August 2017, pp. 442 ~ 448
DOI: 10.11591/ijeecs.v7.i2.pp442-448 442
Received May 2, 2017; Revised July 12, 2017; Accepted July 27, 2017
Baggage Claim in Airports using near Field
Communication
Mikhael Bagus Renardi*, Kuspriyanto, Noor Cholis Basjaruddin, Anton Prafanto
School of Electrical Engineering and Informatics, Bandung Institute of Technology
Jl. Ganesha 10, Bandung, Indonesia
*Corresponding author, e-mail: mikhaelbagusr@gmail.com
Abstract
The popularity of public transportation has increased as infrastructures have been repaired and
other supporting facilities have been added. One of the facilities which can be added in the transportation
system is the implementation of Near Field Communication in order to accelerate each transaction in the
transportation system. In airports, transaction activities need to be done efficiently, like claiming baggage
at the baggage carousel. The speed of transaction to claim the baggage depends on the number of
officers, passengers, and the amount of baggage brought by the passengers. In the conventional system,
the most effective way of getting the maximum speed of transaction is to have officers as many as the
number of passengers, but this is not efficient regarding the use of human resources. The use of Near
Field Communication can solve the problem related to the efficiency of resources, safety, and the
increasing speed of transaction.
Keywords: Near Field Communication, Baggage Claimming, Contactless Transaction, Airport
Copyright © 2017 Institute of Advanced Engineering and Science. All rights reserved.
1. Introduction
Public transportation has been popular recently. The users are increasing as the
infrastructures supporting the transportation are being repaired. The use of public transportation
is chosen since it can save energy and time needed to travel (due to traffic jam, etc.). However,
as the people who use the public transportation are increasing in number, the service of it
should also be enhanced. One of the services that needs to be improved is that the efficiency of
time in ticket reservation, check-in service, material fees (for tickets, labels, etc.). Because of
that, it needs a feature which can ease the transaction and shorten the time of transaction. One
of the means which can be used to achieve these purposes is by implementing Near Field
Communication (NFC) [1].
Transportation such as buses, trains, ships, planes still run conventionally nowadays.
Ticket reservation is still done by coming directly to the locket and even the ticket is still from
paper. Additionally, the cash payment increases the transaction time. One of the
implementations of NFC related to transportation is e-ticketing by using NFC. E-ticketing is very
possible to be applied in airports. The biggest obstacle at the moment is the availability of
infrastructures supporting NFC. The use of NFC in airports can give positive impacts to shorten
the time needed to check-in, for instance.
Another reason to use NFC in airports is to make the process of check-in, security
check, and baggage claim area simpler. Therefore, passengers are not always required to show
the ticket and identity card or baggage checks. The use of NFC for E-Ticketing can also be
applied for taking the baggage. In order to do so, passengers usually need to show the identity
written on the paper and it will be matched with the baggage. In addition, one of the benefits in
using NFC is that we do not use paper (paperless) for tickets, baggage checks, etc.
The study which had been conducted was about the characterizations and advantages
of using NFC in public transportation. The result of this study revealed that with international
standardization, NFC could be used to support contactless transaction and data exchange [2].
Another research was done in relation to the use of e-ticketing on ferry boats. The result of this
research was that the use of e-ticketing could positively impact passengers and operators on
the ferry. One of the obstacles which appeared was that the system could be different