IOSR Journal of Business and Management (IOSR-JBM) e-ISSN: 2278-487X, p-ISSN: 2319-7668. Volume 21, Issue 4. Ser. I (April. 2019), PP 78-86 www.iosrjournals.org DOI: 10.9790/487X-2104017886 www.iosrjournals.org 78 | Page Effect of Toll Rates and Facilities on Interest in Reusing Toll Roads Medan - Kualanamu - Tebing Tinggi Trans Ningsih 1 , Endang Sulistyarini 2 , Beby Karina Fawzeea Sembiring 3 1 (Universitas Sumatera Utara, Indonesia) 2 (Universitas Sumatera Utara, Indonesia) 3 (Universitas Sumatera Utara, Indonesia) Corresponding Author: Trans Ningsih Abstract: Toll road is one of the solutions to the problem of congestion that occurs, besides the benefits of toll roads as an alternative road to speed up travel time, shorten mileage, comfort and safety of driving especially for motorists who will travel from Medan to Kualanamu and Tebing Tinggi. The purpose of this study was to determine the effect of toll rates and facilities on the interest in reusing the Medan - Kualanamu - Tebing Tinggi (MKTT) toll road. Samples were taken from 100 respondents to fill out the research questionnaire with the criteria of respondents, namely those who had used the MKTT toll road, samples were taken by purposive sampling. The method used in this study is the logistical analysis method, to see the effect of variables partially or simultaneously through significance values, wald count, goodness of fit value, and the value of Negalgarke R square. Based on the results of the study indicate that the interest to reuse is still quite high with existing rates and facilities. The results of the analysis show that simultaneously and partially toll rates and facilities have a positive and significant effect on the interest in reusing the MKTT toll road. Keywords: Toll Rates, Toll Facilities, Interest in Reusing --------------------------------------------------------------------------------------------------------------------------------------- Date of Submission: 26-03-2019 Date of acceptance: 09-04-2019 --------------------------------------------------------------------------------------------------------------------------------------------------- I. Introduction As time goes by, the number of vehicles in Indonesia, especially in the capital city, is increasing and begins to fill every street corner, two-wheeled or four-wheeled vehicles (private vehicles or public transportation). The same thing also happens in the capital city of North Sumatra, Medan and surrounding areas. Road conditions in the city of Medan and its surroundings can now be said to be crowded, even though road widening has been carried out but in fact at some points and during certain hours there are still frequent congestion. Some things that can trigger congestion that often occur in some points such as traditional markets, crossroads, narrowing roads, damaged roads, traffic signs that are not functioning properly, and other conditions that can cause congestion. Congestion is also caused by the explosion of the number of private vehicles and public transportation vehicles, as well as the lack of awareness of public transport drivers in obeying traffic regulations such as stopping being hired to raise and lower passengers. The government always strives to solve the problem of congestion by improving existing infrastructure and innovating to create new infrastructure. Such as widening the road in several roads, procuring a fleet of public, and toll roads that can be used as alternative routes to avoid congestion as well as to help motorists reach areas that are far faster and comfortable. The most effective alternative to solve this problem is to build a toll road. Several domestic contracting companies were included in the toll road development program, one of which was PT Jasa Marga. One of the toll roads built by PT Jasa Marga in North Sumatra is Medan - Kualanamu - Tebing Tinggi (MKTT) Toll Road. This toll road connects Medan, Kualanamu to Tebing Tinggi which is divided into two sections, namely Section I (Medan - Perbarakan - Kualanamu) along 17.80 km and Section II (Perbarakan- Tebing Tinggi) along 44 km. The construction of the MKTT toll road is a government program to overcome several existing problems. Traffic conditions between Medan to Tebingtinggi are already solid, even traffic jams, especially after going through Lubukpakam City to Perbaungan, continuing to Pasar Bengkel because the road is narrow and there are railroad intersections, as well as the number of trucks crossing this narrow road. With the operation of this toll road to Sei Rampah, it can minimize to avoid congestion, especially after narrowing the road in Lubukpakam to Perbaungan market and railroad crossing at Pasar Bengkel. In addition to solving congestion problems, the existence of the MKTT toll road is expected to help stabilize and improve the economy of the community, because Medan's access to Tebing Tinggi no longer