International Journal of Science and Research (IJSR), India Online ISSN: 2319‐7064 Volume 2 Issue 4, April 2013 www.ijsr.net Analyzing the Performance of Supply Chain using Topsis Nagendra Sohani 1 , Purvendu Sharma 2 1 Department of Mechanical Engineering, Devi Ahliya Vishwavidyalaya, Institute of Engineering and Technology Khandwa Road, Indore, M.P, India nagendrasohani@yahoo.com 2 Department of Mechanical Engineering, Devi Ahliya Vishwavidyalaya, Institute of Engineering and Technology Khandwa Road, Indore, M.P, India purvendu@gmail.com Abstract: The paper seeks to evaluate various attributes of Supply chain by means of some facts and figures and with the help of AHP and Topsis finally the performance index are calculated which provides a better picture of the various parameters their effect on the supply chain mathematically. Thus it provides a benchmark for a process and the managers to evaluate the performance and thus the efficacy with which it is performing by evaluating the effectiveness of the supply chain with the help of various parameters which are associated while performance is measured. A proper amalgamation of diverse factors such as financial, non-financial factors was taken into consideration by surveying including diverse variety of resources so available. Keywords: SCM, Performance Index, TOPSIS, SCM parameters. 1. Introduction Performance measurement[1] has been one of the most important characteristics for any organization and the same is very essential to check the various aspects to analyze[5] of the process which either contributes to deliver the good performance or else it hampers the same involves a lot many factors a few of them are discussed here and it is also important in what extent does they affect so it involved such a process such as topsis[4] which not only helps in calculating the performance indices[3] one by one but also makes it easier for the managers to rank the attributes in a much precise and accurate manner. The process involves the necessity to evaluate so as to judge the performance [2] without which it becomes very difficult so as to keep a check on the parameters simultaneously. Hence it proves as an important tool for making decision and also to keep a track of all the factors and thus can be subjected to further improvement in case it requires so. The evaluation of various parameters[3],[11] of SCM by means of TOPSIS[9] provides a clear picture of the performance attributes, their effects mathematically as a result it saves time and the various trade-off which might be involved while performing the same task manually using some other approaches. Topsis[8] also facilitates us with the ranking[6] of the various parameters based on the values of the various parameters respectively. The performance includes not only the financial parameters [7] but also non-financial factors [3] for the managers to take the decision hence it contributes to the overall holistic approach to judge the various aspects of the SCM and thus the loopholes can be easily recognized based on that. The performance index provides with a clear view to review the performance of the various attributes of the SCM in a much clearer manner. The performance helps in evaluating the various aspects of the process which are the key features which are contributing for the better performance [7] which are less performing which are well evidenced by the performance index so calculated by the different process such as AHP, Topsis[5] , and finally it makes easier for the managers to take the decision by the numerical data so available. 2. Literature Review Performance measurement has been considered as an important subject of consideration for a lot of different aspects for an overall progress of any firm as a result different methods were used to evaluate the same. A balanced score card [12] which included financial as well as various non-financial factors to keep a check on the same. Topsis[9], AHP[6] etc such process were also used for the same judgment factor while some of them involved multiple criteria and the overall performance evaluator. The most popular amongst them was a performance metrics evaluator which evaluated the performance across certain such index [3] to perform the task of carrying out the performance of the entire process. A scrutinized study was used which included journals and reviews[2] from different domains including various management journals too for better approach and knowledge of the methodology adopted while evaluating the performance index. A framework[1] is used to establish relationship between various aspects of the SC while various other process were used such as an integrated approach[3] was used to evaluate and check the SC performance by evaluating the performance indices[3] of the various parameters. Topsis [4], [8], [9], [5] was used as an important tool which suggested a path to perform the task in an easier manner and one which produces the output mathematically and precisely. 3. Previous work While dealing with the same issues in the real time problem survey methods [11] were utilized while evaluating the performance of the operational parameters 221