Proceedings of the 5 th NA International Conference on Industrial Engineering and Operations Management Detroit, Michigan, USA, August 10 - 14, 2020 © IEOM Society International The Impact of Infrastructure in Improving of Health, Education and Community for Increasing The Quality of Human Resources in Ngawi Muhammad Ikhsan Setiawan and Kusumawati Nilam Sulandrianingrum Department of Civil Engineering Narotama University Surabaya, Indonesia ikhsan.setiawan@narotama.ac.id, kusumawati_nilam@yahoo.com Agus Sukoco, Tubagus Purworusmiardi and Amrun Rosyid Department of Management Narotama University Surabaya, Indonesia agus.sukoco@narotama.ac.id , tubagus.purworusmiardi@narotama.ac.id , amrun.rosyid@narotama.ac.id Che Zalina Zulkifli Fakulti Seni, Komputeran dan Industri Kreatif Universiti Pendidikan Sultan Idris Malaysia chezalina@fskik.upsi.edu.my Abstract Performance success in terms of human development. The quality of human development that has been achieved by an area can be done by measuring the quality of the development by using parameters with 3 (three) components, among others; (1) Success in health is seen from the ability to live physically, namely by looking at life expectancy; (2) Ability to reflect on the success of educational development by looking at literacy rates and length of schooling; (3) The amount of goods and services that can be provided by the community for its citizens, namely by observing the purchasing power parity of the community. In other words, the human development index is measured by three dimensions, namely (1) health index, (2) education and (3) economy. The health index is measured by the life expectancy rate, usually the life expectancy of the baby born. One of the ways education index can be measured by literacy rate. Then the economic dimension is measured from the people's purchasing power index. Currently, more than half of Indonesia's population live in urban areas. By 2030 it is projected that more than 60 percent of Indonesia's population will be residents who live in urban areas. This leaves urban areas with many planning challenges, as cities offer more efficient economies of scale at various levels, including the provision of goods, transportation and services. A green city is a city designed with environmental impacts in mind, inhabited by people who have the awareness to conserve energy, water and food use and minimize waste disposal, water pollution and air pollution. Green waste is an effort to manage waste / waste in order to create zero waste by implementing the 3R concept, namely reduce (reduce waste), reuse (add value to waste resulting from the recycling process), and recycle. Urban open space is a space that is always located outside the mass of the building which can be utilized and utilized by everyone and provides the opportunity to carry out various activities in urban areas. The open spaces in question include pedestrians, roads, environmental parks, sports fields, plazas, recreational parks and city parks. Every public space has its own spatial, historic, social, environmental and economic features. The indicator for the proportion of urban open space is a global indicator that needs to be developed. A green city is a city designed with environmental impacts in mind, inhabited by people who have the awareness to save energy, food and water and minimize waste, air pollution and water pollution. The proportion of green open space in the city area is at least 30% of the city area. 3934