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Chapter 4
Interface Design for Social
Interaction in E-Learning
Environments
Luciane Maria Fadel
UNOESC Videira, Brazil
Mary C. Dyson
The University of Reading, UK
IntroductIon
The wide use of computer networks to deliver
education and the emergence of people-centred
online education have dramatically increased the
demand for systems that support social interaction
(Anderson, 2003a; McInnerney & Roberts, 2004).
Much work has been done to support e-learning
successfully by understanding the interdependence
of social and technical elements in a design space.
Developments in social collaborative-based learning
theories (Slavin, 1990; Vygotsky, 1984; Wenger,
1998) have linked the e-learning environments with
online communities. By valuing the importance
of people’s relationships, e-learning environments
are now at a new and important stage in design
development. Yet much of the effort to enhance the
participation and interaction of people has focused
AbstrAct
This chapter concerns the contribution of the interface design to social interaction in e-learning envi-
ronments. More specifcally this chapter focuses on the design of social facilities in the interface that
are intended to motivate and sustain the process of communication among students. Although there
are design constraints in creating an environment capable of supporting social interaction, previous
research fndings indicate that social presence is a key factor for social interaction. In addition, previ-
ous research has pointed out that social presence is affected by individual, social response and media
variables, suggesting that an interface design might enhance social presence. This chapter explores the
interface design by investigating how placing an emphasis on interaction facilities and incorporating
text, images and animation affects students’ experiences of interacting with each other. The overall con-
clusion is that the interface design can increase the number of interactions and enhance the perceived
social presence in e-learning environments.
DOI: 10.4018/978-1-60566-940-3.ch004