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© 2013 Massachusetts Institute of Technology
DesignIssues: Volume 29, Number 2 Spring 2013
Design Thinking Support:
Information Systems
Versus Reasoning
Pieter Pauwels, Ronald De Meyer,
Jan Van Campenhout
Introduction
Numerous attempts have been made to conceive and implement
appropriate information systems to support architectural design-
ers in their creative design thinking processes. These information
systems aim at providing support in varying ways: enabling
designers to make diverse kinds of visual representations of a
design, enabling them to make complex calculations and simula-
tions that take into account various relevant parameters in the
design context, providing them with relevant information and
knowledge from all over the world, and so forth. Despite the con-
tinuing efforts to develop these information systems, they still fail
at this point to provide essential support in the core creative activi-
ties of architectural designers. Seeking to understand why an
appropriately effective support from information systems is so
hard to realize, we began to look into the nature of design thinking
and on how reasoning processes are at play in this design think-
ing. Our investigation suggests that creative designing rests on a
cyclic combination of abductive, deductive, and inductive reason-
ing processes. However, traditional information systems typically
target only one of these reasoning processes at a time, which might
explain their limited applicability and usefulness. As research in
information technology increasingly targets the combination of
these reasoning modes, improvements in design thinking support
by information systems might be within reach.
Information System Support for Design
Understanding how an information system can provide support
in the design process requires sufficient understanding of how
design thinking occurs in this process. Constructing such an
understanding has been the goal of many research initiatives dur-
ing previous decades. Several appropriate overviews are available
that describe the historical evolutions in these research initiatives
and their outcomes.
1
We elaborate here on some of the key points
in this domain of research, focusing on the theories outlined by
Nigel Cross, Bryan Lawson, Donald Schön, and Herbert Simon.
Central elements in these theories are (1) the intensive interaction
1 See Nigan Bayazit, “Investigating Design:
A Review of Forty Years of Design
Research,” Design Issues 20, no. 1
(2004): 16-29; Nigel Cross, “Forty Years
of Design Research,” Design Research
Quarterly 1, no. 2 (2007): 3-5.