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International Journal of Management (IJM)
Volume 11, Issue 11, November 2020, pp.2883-2893, Article ID: IJM_11_11_271
Available online at https://iaeme.com/Home/issue/IJM?Volume=11&Issue=11
ISSN Print: 0976-6502 and ISSN Online: 0976-6510
DOI: https://doi.org/10.34218/IJM.11.11.2020.271
© IAEME Publication Scopus Indexed
IMPACT OF EMOTIONAL INTELLIGENCE AND
ORGANIZATIONAL COMMITMENT: TESTING
THE MEDIATORY ROLE OF JOB
SATISFACTION
Dr. R. Gopinath
1
, Dr. R. Ramamoorthy
2
and Dr. R. Kalpana
3
1
Principal Author & D.Litt. (Business Administration) –
Researcher, Madurai Kamaraj University, Madurai, Tamil Nadu, India
2
Guest Faculty, Department of Extension and Career Guidance, Bharathiar University,
Coimbatore, Tamil Nadu, India
3
Assistant Professor, Department of Management, Sri Saradha College for Women
(Affiliated to Bharathidasan University), Perambalur, Tamil Nadu, India
ABSTRACT
This study analyzed direct and indirect effects of emotional intelligence on job
satisfaction, and organizational commitment. On the basis of previous studies, one
exogenous variable (Emotional Intelligence) and two endogenous variables, i.e. job
satisfaction, and organizational commitment were analyzed through structural model.
The participants were 419 academic leaders in Tamil Nadu Universities. They were
chosen through Stratified Purposive Random Sampling Method. The results of the study
indicate that emotional intelligence direct and indirect effects on job satisfaction, and
organizational commitment. Moreover, emotional intelligence not only has a direct
effect on job satisfaction, it also has an indirect effect on organizational commitment.
Job satisfaction has a strong direct positive effect on organizational commitment. The
mediatory role of job satisfaction in the effect of emotional intelligence on
organizational commitment is confirmed in the study.
Key words: Emotional Intelligence, Job satisfaction, Organizational Commitment
Cite this Article: R. Gopinath, R. Ramamoorthy and R. Kalpana, Impact of Emotional
Intelligence and Organizational Commitment: Testing the Mediatory Role of Job
Satisfaction, International Journal of Management (IJM), 11(11), 2020, pp. 2883-2893.
https://iaeme.com/Home/issue/IJM?Volume=11&Issue=11
1. INTRODUCTION
The concept of Emotional Intelligence is of vital importance in the personal as well as the
professional life of individuals. Goleman (1995) says that an emotionally intelligent person is