Design Thinking Implementation in Tourism Map
Peter Ardhianto
1
and Christian Moniaga
2
1
Visual Communication Design, Soegijapranata Catholic University, Indonesia & Ph.D.
Program in Department of Digital Media Design, Asia University, Taiwan
2
Architecture Department,Soegijapranata Catholic University, Semarang, Indonesia
1
peter.ardhianto@unika.ac.id,
2
christianmoniaga@unika.ac.id
ABSTRACT
This study aims to describe the use of design thinking methods on the design of
tourist maps. The lack of literature discussing the design thinking process in map
design is also the reason this research.The use of design thinking in this study
served to convey the character of the Semarang Chinatown in map design to help
tourists, tour guides, as well as economic progress and strengthening the identity
of the area. The characteristics of the Chinatown area include history, culture,
commerce, business, culinary, and religion. The objectives to be achieved in this
research are visual communication design solutions through design thinking in a
specific and useful map design area through the process of applying design
thinking. This study uses design thinking methods, which include empathy,
definition, ideate, prototype, and test. The results of this study found that most
visitors had difficulty finding street names. At the define stage, it found that
several personal factors influence the design that can solve the problem at the
empathy stage. At the ideate stage, it found that the most appropriate choice to
represent the map was to use a 3D map model. At the prototype stage, it found
that by using the technique of folding two folds parallel and doubling, this made
it easy for maps to be stored and seen anywhere. In the testing phase, it found
that the design of the tourist map helps tourists find the desired place and tour
guide in showing and explaining historical and cultural locations and landmarks.
Keywords: design thinking, map deisgn, tourism map, pecinansemarang.
1. INTRODUCTION
Tourist maps are things that often found in every tourist spot. Tourism map can be one
of the useful promotional media to develop place branding. The ease of using digital maps
is now helpful in finding ways if someone gets lost. [1].
Tourist attractions with unique characteristics such as Chinatown Semarang have a lot
of potentials that can promote. Semarang Chinatown, located in the center of Semarang,
Central Java province - Indonesia, is a tourist area with authentic [2]. The various
characteristics of the Chinatown in Semarang require a tourist map design that can display
and inform the characteristics [3]. unfortunately, now the Semarang Chinatown region
does not have a tourist map, so many visitors and business visitors lost in finding a
particular alley or location.
The design thinking method is considered appropriate to be a bridge from the
Semarang Chinatown tourism map design. Design thinking, which is a human-centered
thinking process, becomes the right means to produce designs that can be close to its users
CONVASH 2019, November 02, Surakarta, Indonesia
Copyright © 2020 EAI
DOI 10.4108/eai.2-11-2019.2294884