Procedia
Social and
Behavioral
Sciences
Procedia - Social and Behavioral Sciences 00 (2013) 000–000
www.elsevier.com/locate/procedia
International Islamic Business Conference 2013
(IIBSC 2013)
The Supply Of Rural Passengers Transport in Relation to
Fear Towards Crime
Rohana Sham
a
, Suhana Mohamed
b*
, Muharratul Sharifah Shaik Alaudeen
a
,
Shaherah Abd Malik
a
and Norhayati Omar
a
a
Faculty of Business Management, Universiti Teknologi MARA, KM 12, Jln. Muar, 85009 Segamat, Johor, Malaysia
b
Faculty of Business Management, Universiti Teknologi MARA, Jln. Heman, Kg. Aman, 80350 Johor Bahru, Johor, Malaysia
Abstract
Managing a supply for rural passengers transport has always created a lot of challenges among the transport planners.
Most of the town planners usually focus on the supply or movement of urban passengers transport. Ignoring these
group lead to a high level of fear among the travellers especially among the non -resident student of Universiti
Teknologi MARA Kampus Segamat, Malaysia. Although there are lot of other factors that affect their travel fear
while travelling into the campus is concern, one of the most discuss are the factors of bus service provision to and
from the campus. Issue of bus service attributes like punctuality, security and comfortability were being discussed in
relation to the level of fear level of current student who have to depend on the bus services to commute into the
campus. One of the major objectives of the study is to examine which service attribute contributed to the rural
passengers transport feeling of fear. A personal administered survey based on quota sampling technique was going to
be considered during the field survey.
© 2013 Published by Elsevier Ltd. Selection and/or peer-review under responsibility of Universiti
Teknologi MARA Malaysia.
Keywords: Rural Passengers Transport; Travel Fear; Transport Feeling of Fear; Bus Service Provision
*
Corresponding author. Tel.: +6-019-7459392; fax: +6-07-2342210.
E-mail address: suhan291@johor.uitm.edu.my