-Journal of Arts, Science & Commerce ■ E-ISSN 2229-4686 ■ ISSN 2231-4172 International Refereed Research Journal ■ www.researchersworld.com ■ Vol.– VII, Issue – 2, April 2016 [108] DOI : 10.18843/rwjasc/v7i2/11 DOI URL : http://dx.doi.org/10.18843/rwjasc/v7i2/11 A STUDY ON STIKOM BALI’S STUDENT SATISFACTION LEVELS ON SERVICE EDUCATION Dadang Hermawan, Department of Computer Systems School of Information Management and Computer Engineering (Stikom Bali), Indonesia. ABSTRACT The study on STIKOM Bali‟s student satisfaction to education services is necessary to realize the people's demands for high-quality education. For internal STIKOM Bali, this research is an attempt to win the competition with other ICT universities in Bali.The methods used in achieving these goals is through improving the educational service quality in STIKOM Bali.Therefore we need a study to measure the satisfaction level of students and analyze the priority of improvement on educational services in STIKOM Bali according to the perception of the students. The results of the study concluded that CSI index for educational service quality provided by STIKOM Bali which is included in the high category and still needs improvements, especially on a campus facility services. Keywords: Service Quality, Education, College.