JBTI : Jurnal Bisnis : Teori dan Implementasi https://journal.umy.ac.id/index.php/bti/index Vol 12, No 1 (2021): April, DOI: https://doi.org/10.18196/jbti.v12i1.10854 Implementation of Business Continuity Planning Methodology in Making Business Continuity Planning Documents at PT. XYZ Ahmad Maulana Fikri 1 , Faisal Fachrureza 2 , Nadine Octaraisya 3 , Nur Amalia Agustyana 4 , M. Gilvy Langgawan Putra 5 , Dwi Nur Amalia 6 1 Correspondence Author: 10171001@student.itk.ac.id 1,2,3,4,5,6 Kalimantan Institute of Technology, Balikpapan, Indonesia I N D E X I N G A B S T R AC T Keywords: Business Continuity Plan; Business Process; Risk; PT. XYZ; Kata kunci: Rencana Kelanjutan Bisnis; Proses Bisnis; Mempertaruhkan; PT. XYZ; PT. XYZ is a company engaged in the communication sector. As a company with a national scale, PT. XYZ has various risks, ranging from natural disasters, human disturbances and disruption due to technology. Disruption risks can disrupt the company’s operational activities. A business continuity plan document is created to determine the company’s steps to minimize damage due to disruption. Making a business continuity plan or BCP starts from the project initiation stage, risk assessment, business impact analysis, mitigation strategy development, plan development, training, testing, auditing. The results obtained from this research are BCP documents used by PT. XYZ in response to a disturbance. With the BCP, PT. XYZ can respond to a disruption that occurs and quickly restore business operations. A B S T R A K PT. XYZ merupakan perusahaan yang bergerak di bidang komunikasi. Sebagai perusahaan berskala nasional, PT. XYZ memiliki berbagai risiko, mulai dari bencana alam, gangguan manusia dan gangguan akibat teknologi. Risiko gangguan dapat mengganggu kegiatan operasional perusahaan. Dokumen rencana kelangsungan bisnis dibuat untuk menentukan langkah-langkah perusahaan untuk meminimalkan kerusakan akibat gangguan. Pembuatan rencana kelangsungan bisnis atau BCP dimulai dari tahap inisiasi proyek, penilaian risiko, analisis dampak bisnis, pengembangan strategi mitigasi, pengembangan rencana, pelatihan, pengujian, audit. Hasil yang diperoleh dari penelitian ini adalah dokumen BCP yang digunakan oleh PT. XYZ sebagai respons terhadap gangguan. Dengan adanya BCP, PT. XYZ dapat merespon gangguan yang terjadi dan dengan cepat memulihkan operasi bisnis. Article History Received 2021-01-14; Revised 2021-02-03; Accepted 2021-03-06 INTRODUCTION According to the PT. XYZ annual report, PT. XYZ is an information and communication company and a complete telecommunications service and network provider in Indonesia. In providing telecommunications services and networks for all Indonesian people, PT. XYZ has several infrastructures such as cables and towers, which are spread in various areas. Of course, multiple risks and disasters can threaten PT. XYZ if not guarded and protected. Suppose there is a risk or disaster in the infrastructure, the business processes at PT. XYZ can be disrupted or even temporarily stopped until conditions recover. Not only that, PT. XYZ’s reputation as a service provider can be threatened because of the blocked services. Therefore, a process in business continuity planning is needed by making a Business Continuity Plan or BCP so that business processes can occur even if a disaster occurs. BCP was created to support the vision of PT. XYZ. Companies need to carry out a business continuity plan or a Business Continuity Plan (BCP) in ensuring business continuity. BCP is necessary to maintain the business processes