Proceedings of the International Conference on Industrial Engineering and Operations Management
Dubai, UAE, March 10-12, 2020
© IEOM Society International
A Lean 7S methodology framework to improve efficiency
and organizational performance: A review study in an SME
organization
K. Mahlaha, N. Sukdeo and V. Mofokeng
Department of Quality and Operations Management
Faculty of Engineering and the Built Environment
University of Johannesburg
Gauteng, South Africa
kmahlaha@gmail.com
nsukdeo@uj.ac.za
vmofokeng@uj.ac.za
Abstract
The Efficiency and Quality in Manufacturing Business are some of the key differentiators between
competing entities in the business environment and the marketplace. Therefore, improving Efficiency and
quality of means of production or services standards is the one of the main obstacle confronting South
African’s Small-Medium enterprises (SMEs) as well as other firms globally. Lean Approach techniques
and methodologies are efficiency and process management Systems adapted largely from Toyota
Production System (TPS). . Lean Approach is a gradual transformation overall work environment.
Generally, Lean Approach is regarded as a set of tools to aid detection and Eradication of wastes in the
process system. 7S Lean Methodology which could be applied by any scope organizations is derived from
five Japanese lean 5s methodology; Sort, set in order, Shine, standardise and sustain, extended by Safety as
well as Spirit in the recent years. This Methodology aids organisation in work environment for effectiveness
and reduction hindrances in processes also enhances quality standards as well as throughput, through
scrutinizing a prearranged work environment. This paper intents to evaluate prior investigations findings
regarding values realised on implementation of 5S, as well as the extended 6s and 7s application and ability
to improve efficiency in organisations for enhanced organisational performance. To assemble theoretical
analysis various pertinent to the study objective narratives, articles and papers domestically and globally
have been referred to. The outcomes illustrate that Lean 5s Methodology as well as the extended 6s and 7s
Lean Methodology is an effective system to enhance of organisational performance, irrespective of
organization scope. Therefore, 7S Lean Methodology would soundly aid the goals and purposes of
organization to a realise sustained enhancement in organizational performance and throughput
Key words: Lean 7S Methodology, Efficiency, Lean approach
I. INTRODUCTION
Small-Medium enterprises (SMEs) companies need to be sustainable and productive in order to thrive and contribute
significantly towards the South African economy by creating jobs and eradicating unemployment. To be sustainable
and productive, SMEs companies need to adopt efficiency improvement systems. Efficient World-class operations
make use of continuous improvement strategies and efficiency improvements methods to stay relevant and compete
in the ever-changing business environment. Most World class Companies also started as small enterprises who me
efforts to learn, adopt and improve via different efficiency improvement systems. This study focuses on 7S lean
framework for Packaging and fulfilment SME Company, Packaging and fulfilment is the process of designing,
evaluating, and producing packages [1]. [1] Further States that the efficiency of SMEs in packaging and fulfilment is
the ability to use various lean techniques such as flowcharts; brainstorming; benchmarking and 5W2H (what, when,
who, where, why, how, how much). This includes generation of products eliminating waste, ineffective time and
unnecessary energy use in the business [1].
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