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Introduction
The Safety Attitudes Questionnaire (SAQ) has been one of the
most popular instruments for gauging safety culture among healthcare
workers (HCWs) in hospitals around the world.
1
South Korea is one
such country that has benefted from SAQ for years.
2
However,
despite its positive impact on improving safety, the SAQ Korean
version (SAQ-K) has a couple of weaknesses. First, considering
HCWs’ large workload, the SAQ-K included too many items, leading
respondents to not care or even drop out in the middle of completing
the questionnaire. In addition, several items contained unclear
expressions due to the English-to-Korean translation. In this study, we
tried to develop a newer version of the SAQ with a string tag of ‘-K2’
by completely resolving these problems with the previous instrument.
SAQ-K2 is kinder to respondents by providing a smaller number of
items in a more explicit and more natural translation.
Many resources have been invested in this reform. To illustrate,
since just after the debut of SAQ-K in late 2012, we immediately
launched a plan to improve it. We published almost 30 articles on such
improvements.
1–28
Many of them provided item-level information
using item response theory (IRT).
4,18
Each of the studies added another
cobblestone, paving the road to safer healthcare; such microscopic-
level explorations of the instrument laid the groundwork for these
updates. Furthermore, we found that Taiwanese researchers using
the SAQ-Chinese version were experiencing very similar problems,
which led us to suspect the issues arose from the similar Asian
background of these two countries.
29
Working as a team, researchers
from Taiwan and Korea actively collaborated, resolving issues in a
shorter time than we expected. As a result, Taiwan currently enjoys
a newer version of SAQ-C, known as the Taiwanese Patient Safety
Culture survey instrument (TPSC),
1
whereas Korea has its SAQ-K2.
All updates were carefully applied and validated using a
confrmatory factor analysis (CFA). As the methods and results
sections show how all the items and domains achieved the string
tag ‘-K2’, we close this introduction here and directly dive into the
details. To ensure a better fow, some contents from the discussion
section have been dispersed to other sections.
Methods
I. Modifcation of the previous version of SAQ-K
This section describes in a step-by-step way the many tasks that
took place simultaneously or in a reiterative way. We have divided the
information into steps only to provide a clearer explanation.
Removal of a non-functioning domain
The original SAQ-K consists of 34 items in 6 domains. First
we removed the entire stress recognition (SR) domain (i.e., four
items), leaving fve domains. SR was designed to ask respondents to
acknowledge that stressors infuenced their performance. However,
in some countries, including Korea, HCWs believe they should be
Biom Biostat Int J. 2019;8(3):93‒99. 93
©2019 Jeong et al. This is an open access article distributed under the terms of the Creative Commons Attribution License, which
permits unrestricted use, distribution, and build upon your work non-commercially.
An effciency-oriented reform of safety attitudes
questionnaire–Korean version (Development of
SAQ-K2)
Volume 8 Issue 3 - 2019
Heon-Jae Jeong,
1
Wui-Chiang Lee,
2
Deog
Hyeon Son,
3
Jung Hwa Lee,
3
Su Sang Ryu,
3
Shin Hye Yoo,
4
Eun Jin Bae,
5
Chulho Kim,
6
Su
Ha Han
7
1
President & CEO, The Care Quality Research Group; Advisor,
Joint Commission Taiwan, Taiwan
2
Department of Medical Affairs and Planning, Taipei Veterans
General Hospital & National Yang-Ming University School of
Medicine, Taipei, Taiwan
3
Eson Convalescent Hospital, Korea
4
Center for Palliative Care and Clinical Ethics, Seoul National
University Hospital, Korea
5
Moon’s eye hospital, Korea
6
Department of Neurology, Chuncheon Sacred Hospital, Korea
7
Department of Nursing, SoonChunHyang University, Korea
Correspondence: Su Ha Han, Department of Nursing,
SoonChunHyang University, 31 SoonChunHyang 6-gil, dongnam-
gu, Cheonan-si, Chungcheongnam-do, 31151, South Korea, Tel
+82-41-570-2487, Fax +82-41-570-2498,
Email
Received: April 30, 2019 | Published: May 16, 2019
Abstract
The Safety Attitudes Questionnaire has long been used in the healthcare industry to measure
healthcare workers’ attitudes toward patient safety culture; as a result, it has been translated
into a variety of languages, including Korean. Recently, with the help of item response
theory, we realised we do not need the original 41 items of the questionnaire to guarantee
accuracy, so we reduced the instrument to a 23-item survey. Except for the stress recognition
domain, every domain functioned well. We suspect the stress recognition domain did not
fare well due to cultural differences. Stress recognition refers to individuals understanding
that signifcant stress can lead to a greater probability to make an error. However, healthcare
workers, especially those in Asian countries such as Taiwan and Korea, do not accept such
an idea. Rather, we found that such workers believe they should fnish their work, regardless
of how tired they are. They believe that admitting to stress makes them appear weak and can
lead to them being fred. As the chasm between these two concepts cannot easily be crossed,
we ultimately decided to remove the stress recognition domain from this second version
of the survey. In sum, the new version of the Safety Attitudes Questionnaire contains 23
items across fve domains. Their psychometric property was tested using confrmatory
factor analysis, and information function curves helped us determine which items should be
retained in the new instrument by visualising the behaviour of items and domains.
Keywords: Patient Safety, Safety Culture, Culture Survey, 환자안전문화, 문화설문,
SAQ
Biometrics & Biostatistics International Journal
Research Article
Open Access