Public Sector Priority Setting Using Decision Support
Tools*
Australian Journal of Public Administration • 60(2):44–59, June 2001
© National Council of the Institute of Public Administration, Australia 2001. Published by Blackwell Publishers, 108 Cowley Road, Oxford OX4 1JF, UK,
and 350 Main Street, Malden 02148, USA.
RESEARCH & EVALUATION
Victoria Mabin Malcolm Menzies
School of Business and Public Management Victoria Link Ltd
Victoria University of Wellington, New Zealand Victoria University of Wellington, New Zealand
Graeme King Karen Joyce**
Science Policy Unit Science Policy Unit
Ministry of Agriculture Ministry of Agriculture
Wellington, New Zealand Wellington, New Zealand
The public sector is in transition in many countries, including New Zealand, and many
government departments have been restructured so as to increase transparency and
accountability in their decision-making by implementing fundamental changes to
governance, accountability regimes and information systems. New frameworks are also
needed for tasks such as priority setting, and this paper describes the framework developed
to assist the then NZ Ministry of Agriculture (MAF) in setting priorities for the allocation
of research funds. This comprised a participative process including a series of workshops
using both GroupSystems software for electronic meeting support and Visual Interactive
Sensitivity Analysis (VISA) software to facilitate a multi-criteria decision analysis.
The public sector is in a period of transition
in many countries. Many governments are
proposing fundamental changes to the
governance, information systems and
regimes of accountability, accounting and
auditing. Different patterns of change are
being pursued in different countries.
Changes in Australasia are aimed at
increased efficiency and competition in the
provision of pubic sector goods and services.
Whilst some changes in Asia are aimed at
improving democracy and efficiency, others
are about streamlining government services.
In OECD countries there appear to be mixed
reasons for pursuing public sector
administrative reforms. In several countries
there have been significant changes to the
traditional public administrative, accounting,
auditing and accountability technologies
(MGSM 1997).
As the above extract suggests, there have been
fundamental changes to governance,
accountability regimes, and information systems
in many countries, impacting greatly on the
public sectors in those countries. New Zealand
perhaps more than any other country, has
undergone massive restructuring in its public
sector. Latterly, the country has also switched
to a Mixed Member Proportional (MMP) system
for electing its parliament. This electoral change,
which has been reported on elsewhere (Boston
et al.1996, Levine and Roberts 1997) has been
widely interpreted as an expression of dissatis-
faction with the conduct of politicians and, by
extension, of public policy.
As one consequence of departmental
restructuring, outcomes have been specified at
a number of levels, most notably as Strategic
Result Areas (SRAs) specified by the
government, but also in strategic government
documents such as ‘Path to 2010’, the govern-
ment’s Coalition Agreement, Key Result Areas
(KRAs) for Chief Executives and departmental
goals.
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At the same time, departments are all
working within finite budgets, and it is very
unlikely that these will ever be sufficient to
deliver every desired strategic outcome.
As a consequence, departments are
increasingly finding it necessary to establish
priorities among activities, both in terms of their
relative contribution to outcomes and for the
allocation of scarce resources. This development
presents some difficulties, however. The