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Technological Forecasting & Social Change
journal homepage: www.elsevier.com/locate/techfore
Capturing the dynamics of the sharing economy: Institutional research on
the plural forms and practices of sharing economy organizations
Johanna Mair, Georg Reischauer
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Hertie School of Governance, Friedrichstrasse 180, 10117 Berlin, Germany
ARTICLE INFO
Keywords:
Sharing economy
Market
Organizational form
Organizational practice
Institutional logics
Institutional work
ABSTRACT
To date, management research has paid little attention to dynamics of the sharing economy: how markets for
sharing resources emerge and change, and the intended and unintended consequences of resource sharing. We
propose a definition of the sharing economy that brings the role of organizations as infrastructure providers to
the fore and helps us to assess the culturally rooted pluralism of forms and practices in these organizations. We
introduce two perspectives in research on organizational institutionalism that focus on culture and pluralism –
institutional complexity and institutional work – and argue that unpacking the pluralism of organizational forms
and practices is critical to examine the dynamics of the sharing economy. We propose an agenda for research to
capture the dynamics of the sharing economy at the organizational, field, and inter-field level. Such an agenda
helps to document and analyze how the sharing economy manifests and evolves across various economic systems
and has the potential to refine and recast existing management theory.
1. Introduction
The sharing economy has attracted considerable public and scho-
larly attention. Current debates underscore that it has set economic and
socially relevant dynamics in motion, altering existing markets. For
example, the ride-sharing market, led by Uber and Lyft, has changed the
taxi market. The sharing economy may also lead to new markets, such
as the home-sharing market that Airbnb pioneered (Belk, 2014; Matzler
et al., 2015; Sundararajan, 2016). Besides producing possible positive
effects (Kostakis and Bauwens, 2014), the sharing economy calls into
question established ways of organizing labor and commercializes
personal life (Martin, 2016). Analytically, these dynamics involve
processes of market change (Meyer et al., 2005) and of market
emergence (Fligstein, 2013), as well as intended and unintended
consequences (Merton, 1936). In particular, the unintended conse-
quences are drawing increasing interest from policy makers.
So far, empirical studies have not addressed these dynamics of the
sharing economy explicitly. They have instead focused on aspects such
as the antecedents of sharing and motivations for it (Bucher et al., 2016;
Hellwig et al., 2015; Lamberton and Rose, 2012; Möhlmann, 2015;
Piscicelli et al., 2015), competition (Cusumano, 2014), and the
governance of users (Hartl et al., 2016; Scaraboto, 2015). These efforts
have been particularly helpful for understanding the business models of
organizations in the sharing economy (sharing economy organizations
for short). These organizations operate a digital platform that allow
individuals to share resources. We believe that studying sharing
economy organizations, and more specifically the culturally rooted
pluralism of their forms and practices which reflect their embeddedness
in varying cultural contexts, is critical for understanding the dynamics
of the sharing economy: market change, market emergence, and
intended and unintended consequences.
Culture, understood as taken-for-granted sets of meanings and rules,
is important for explaining economic outcomes and processes in various
economic systems (Amable, 2003; Hall and Soskice, 2001). It shapes
how organizations act and react (Beckert, 2010; Dequech, 2003; Zukin
and DiMaggio, 1990). In the sharing economy, culture seems to affect
the choice of organizational forms and to account for the pluralism of
sharing economy organizations. For example, organizations in Germany
seem to differ from those in the U.S. regarding the orientation – for-
profit vs. not-for-profit – they adopt (Schor and Fitzmaurice, 2015) and
regarding how they organize – the structures and systems they adopt. In
the U.S., the dominant structure of sharing economy organizations
seems to be similar to that of organizations in the “traditional” economy
(Schor and Fitzmaurice, 2015), whereas in Germany alternative ways of
organizing are common (Oberg et al., 2017).
Besides a pluralism of organizational forms, a pluralism of practices
of sharing economy organizations appears in our empirical research
(Reischauer and Mair, 2017). Organizations seem to vary greatly
regarding how they interface with nonmarket actors such as city
governments or interest groups (Baron, 1995) and how they govern
http://dx.doi.org/10.1016/j.techfore.2017.05.023
Received 19 July 2016; Received in revised form 2 May 2017; Accepted 22 May 2017
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Corresponding author.
E-mail addresses: mair@hertie-school.org (J. Mair), reischauer@hertie-school.org (G. Reischauer).
Technological Forecasting & Social Change xxx (xxxx) xxx–xxx
0040-1625/ © 2017 Elsevier Inc. All rights reserved.
Please cite this article as: Mair, J., Technological Forecasting & Social Change (2017), http://dx.doi.org/10.1016/j.techfore.2017.05.023