2020 Proceedings of the EDSIG Conference ISSN: 2473-4901 Virtual Conference v6 n5373 ©2020 ISCAP (Information Systems & Computing Academic Professionals) Page 1 http://proc.iscap.info; https://www.iscap.info Pandemic Shift: Impact of Covid-19 on IS/Microsoft Office Specialist Excel Certification Exam Classes: Remote Testing and Lessons Learned Carl Rebman carlr@sandiego.edu Department of Management Information Systems University of San Diego 5998 Alcala Park Coronado 212 San Diego, CA 92110, USA Gwendolyn White whiteg@xavier.edu Department of Information Systems Xavier University 3800 Victory Parkway Cincinnati, OH 45207, USA Hayden Wimmer hwimmer@georgiasouthern.edu Department of Information Technology Georgia Southern University P.O. Box 8150 Statesboro, GA 30460, USA Loreen Marie Powell lpowell@bloomu.edu Department of Information Technology, Analytics, and Business Education Bloomsburg University Bloomsburg, PA 17815, USA Queen E. Booker Queen.booker@metrostate.edu Department of Management Information Systems College of Management Metropolitan State University 1501 Hennepin Avenue Minneapolis MN. 55403, USA