GSJ: Volume 9, Issue 9, September 2021, Online: ISSN 2320-9186
www.globalscientificjournal.com
Critical Success Factors of Small and Medium Sized Enterprises in Addis Ababa,
Ethiopia: Structural Model
Firew Abera
Lecturer and Head of Academic Unit
Lunar International College
Addis Ababa, Ethiopia
+251911162024
freefire4396@yahoo.com
ORCID: https://orcid.org/0000-0002-2963-730X
Abstract
The purpose of this study is to identify the critical success factors (CSFs) of small and
medium-sized enterprises (SMEs) in Addis Ababa, Ethiopia. A questionnaire was developed
using 54 factors identified from the previous researches. From 430 respondents, a total of
410 questionnaires were returned. By conducting exploratory factors analysis, the
indicators were categorized into six factors, namely: Individual factors, management factors,
business characteristics, business support, capital, and firm factors. Using IBM SPSS and
AMOS, 17 the most affecting factors were identified and the results indicated that firm factors
were the most critical factors that significantly affects the success of SMEs in Addis Ababa,
Ethiopia, followed by individual factors and business characteristics. Management factors were
the least critical factor that significantly affect the success of SMEs in Addis Ababa, Ethiopia.
Keywords: Business Success, Critical Success Factors, SMEs.
1. Introduction
Small and Medium-Enterprises (SMEs) are viewed as one of the mechanisms of economic
growth in developing countries. Small and medium-sized enterprises in Ethiopia are
relatively large in their presence. These projects are given for the low-income, poor and
women groups. These are the reasons for governments and other stakeholders in
development to be interested in micro and small enterprises. In developing countries,
GSJ: Volume 9, Issue 9, September 2021
ISSN 2320-9186 1430
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