International Research Journal of Management, IT & Social Sciences Available online at https://sloap.org/journals/index.php/irjmis/ Vol. 4 No. 1, January 2017, pages: 61~70 ISSN: 2395-7492 https://sloap.org/journals/index.php/irjmis/article/view/439 61 An Assessment of Hygiene Maintenance Factors Effect on Employees Productivity in Nigerian Telecommunication Industry Ann Ogbo a Kifordu Anyibuofu Anthony b Okagu Kosisochukwu c Article history: Abstract Received: 9 September 2016 Approved: 30 November 2016 Published: 31 January 2017 The study aimed at establishing an assessment of hygiene maintenance factors effects on employees’ productivity. The hygiene/maintenance factors play a vital role in employees’ productivity. They do not motivate employee in the organization, yet they must be present or dissatisfaction will arise. The study is aimed to pursue the following objectives: To determine the extent to which working conditions improve the performance of employees, to ascertain the effect of interpersonal relations within the organization on firms’ profitability and to asses the extent to which compensation improve the performance of employees. The study was conducted using the survey approach. The geographical scope of the study was Mobile telecommunication network (MTN), located within Enugu metropolis. Two sources of data were utilized in the study: they included primary and secondary sources. The primary source was through the administration of copies of a designed questionnaire to a total of forty-one respondents that made up the sample size for the study. Out of the forty-one copies administered, thirty-two were completed and returned. Simple percentage (%) and chi-square were used in the analysis of the data and in testing the hypotheses. The findings revealed that working condition had an impact (χ2 =10.125 >χ2 = 3.84) on improving the performances of employees; interpersonal relations within the organization did not affect (χ2 = 0 <χ2 = 3.84) the productivity of employees; and compensation had a positive effect on improving the productivity of employees. The study concluded and recommended that managers should design the work environment and the terms and conditions of employment to be friendly and acceptable by the employees in order to improve their performance; that managers should compensate employees fairly and try as much as possible to make the remuneration equal or close to the values of services rendered or job performed; and that managers, employers, employees and supervisors should constantly seek and maintain harmonious interpersonal relations in order to create a peaceful work environment, increased understanding among them and to enhance organizational performance and achieve their objectives. Keywords: effect; hygiene factors; organization; performance; productivity; a Department of Management, Faculty of Business Administration, University of Nigeria, Enugu Campus, annogbo@gmail.com, ann.ogbo@unn.edu.ng, +234(0)8036686027 b Department of Business Administration, Faculty of Arts, Management and Social Sciences, Edo University Iyamho, Nigeria, anthony.kifordu@yahoo.com, kifordu.anthony@edouniversity.edu.ng, +234(0)8034074648 c Okagu Kosisochukwu, Department of Management, Faculty of Business Administration, University of Nigeria, Enugu Campus, xtabelkos@gmail.com