264 264 © 2014 John Wiley & Sons Ltd. THE CLINICAL TEACHER 2014; 11: 264–269
e-Learning &
Technology
The role of social media
in clinical excellence
Samantha Batt-Rawden, King’s College London, UK
Tabor Flickinger, Department of General Internal Medicine, Johns Hopkins University
School of Medicine, Baltimore, USA
John Weiner, Department of Epidemiology and Preventive Medicine, Monash University,
Melbourne, Australia
Christine Cheston, Harvard Medical School and Boston University School of Medicine,
Boston, USA
Margaret Chisolm, Department of Psychiatry and Behavioral Sciences, Johns Hopkins
University School of Medicine, Baltimore, USA
SUMMARY
Background : The provision of
excellent patient care is a goal
shared by all doctors. The role of
social media (SM) in helping
medical students and doctors
achieve clinical excellence is
unknown.
Purpose : This report aimed to
identify examples of how SM may
be used to help promote the
achievement of clinical excellence
in medical learners.
Methods : Three of the authors
previously conducted a system-
atic review of the published
literature on SM use in under-
graduate, graduate and continu-
ing medical education. Two
authors re-examined the 14
evaluative studies to identify any
examples of SM use that may
facilitate the achievement of
clinical excellence and to
consider whether there were any
aspects of clinical excellence for
which no studies had been
performed, and, if so, whether SM
was relevant to these domains.
Results : Each study touched on
one or more of the following
domains of clinical excellence:
communication and interpersonal
skills; professionalism and
humanism; knowledge; diagnostic
acumen; exhibiting a passion for
patient care; a scholarly approach
to clinical practice; and explicitly
modelling expertise to medical
trainees. No study addressed the
role of SM to promote the skillful
negotiation of the health care
system, and in collaboration with
investigators to advance science
and discovery; however, additional
evidence suggested that SM may
play an adjunctive role in promot-
ing the achievement of these
aspects of clinical excellence.
Conclusion : This report supports
the hypothesis that SM may help
facilitate the achievement of
clinical excellence; however,
further research is needed into
the role of SM in promoting the
achievement of clinical
excellence.
Social media
may help
facilitate the
achievement
of clinical
excellence