Journal of
Risk and Financial
Management
Article
The Impact of Corporate Social Responsibility as a Marketing
Investment on Firms’ Performance: A Risk-Oriented Approach
Mohamed M. Ibrahim
1,
*, Mohamed M. El Frargy
1
and Khaled Hussainey
2
Citation: Ibrahim, Mohamed M.,
Mohamed M. El Frargy, and Khaled
Hussainey. 2021. The Impact of
Corporate Social Responsibility as a
Marketing Investment on Firms’
Performance: A Risk-Oriented
Approach. Journal of Risk and Financial
Management 14: 515. https://
doi.org/10.3390/jrfm14110515
Academic Editor: Thanasis Stengos
Received: 27 September 2021
Accepted: 25 October 2021
Published: 27 October 2021
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4.0/).
1
Department of Marketing, University of MTI, Cairo 12055, Egypt; dr_mohamedelfarargy62@yahoo.com
2
Department of Accounting and Financial Management, University of Portsmouth, Portsmouth PO1 3DE, UK;
Khaled.Hussainey@port.ac.uk
* Correspondence: Mohamed_mahmoud2k@yahoo.com
Abstract: In light of the growing interest in corporate social responsibility (CSR), there is still
controversy regarding its impact on firms’ performance. In this paper, we examine the impact of CSR
initiatives, as a marketing investment, on firms’ performance. We treat CSR initiatives as investment
and, consequently, the returns appear over the long term. We use the stochastic frontier analysis
(SFA) approach which is a forward-looking financial market-based metric that captures the firm’s
long-term performance. We focus on the banking industry as it confronts a variety compound of
risk. We find that CSR implementation is positively reflected in profit efficiency, regardless of the
strategic commitment to implementing CSR and bank size, as these variables do not influence the
CSR–performance relationship. However, we find that bank age and competitive positioning have a
significant impact on the CSR–performance relationship. Our study provides valuable insights to
CSR practitioners and researchers, especially in the banking sector. We provide empirical evidence on
the importance of CSR and its positive impact on bank performance in Egypt as one of the emerging
markets.
Keywords: corporate social responsibility; profit efficiency; stochastic frontier analysis; banking
sector; Egypt
1. Introduction
Several companies have implemented corporate social responsibility (CSR) strategies,
which involves adherence to improving community welfare through voluntary business
exercises and corporate resource contributions (Kotler and Lee 2005), as well as company
policies for the defense of human rights, to strive against corruption, and to achieve
transparency in the notification of CSR initiatives (Hategan et al. 2018). CSR is often
considered the most efficient way to address social problems (Gatti et al. 2019).
It is noteworthy that CSR initiatives use different names, classifications, and def-
initions (Sanclemente-Téllez 2017; Vilanova et al. 2009). Accordingly, (Hamidu et al.
2015) suggested several stages. The first refers to volunteering and involvement in social
wellbeing. The second is the duration of increasing interest and consciousness of employ-
ees’ rights, stakeholder satisfaction, relationship management, organized CSR exercises,
and consumer protection. The third is the instrumentality and sustainability duration
which deals with CSR as a strategic tool in fulfilling organizational objectives. CSR is
robustly institutionalized and standardized presently by various international indicators
of accountable investing and sustainability.
The literature indicates that CSR provides numerous corporate strategic utilities,
which reduce share price and systematic risks (Albuquerque et al. 2019), as well as the
cost of funding (Chava and Purnanandam 2010). It increases sales and price premiums
(Loose and Remaud 2013), customer motivation and satisfaction (Lacey et al. 2012), the
trust in companies’ efforts (Du et al. 2013), and the good image and reputation of firms
(Fombrun et al. 2000; Koh et al. 2014; Schnietz and Epstein 2005). Similarly, CSR can
J. Risk Financial Manag. 2021, 14, 515. https://doi.org/10.3390/jrfm14110515 https://www.mdpi.com/journal/jrfm