Scientific Research Journal (SCIRJ), Volume IV, Issue VII, July 2016 15
ISSN 2201-2796
www.scirj.org
© 2016, Scientific Research Journal
The Influence of Organizational Culture, Work
Motivation and Working Climate on the Performance
of Nurses through Job Satisfaction, Organizational
Commitment and Organizational Citizenship
Behavior in the Private Hospitals in Jakarta,
Indonesia
Ida Ariyani
Ph.D Candidate,Graduate School of Economics
University of Hasanuddin, Makassar
Sulawesi Selatan, Indonesia
Siti Haerani
Professor of Economics, Graduate School of Economics
University of Hasanuddin, Makassar
Sulawesi Selatan, Indonesia
Haris Maupa
Professor of Economics, Graduate School of Economics
University of Hasanuddin, Makassar
Sulawesi Selatan, Indonesia
Muh. Idrus Taba
Ph.D of Economics, Graduate School of Economics
University of Hasanuddin, Makassar
Sulawesi Selatan, Indonesia
Abstract- This study has six objectives. First, to examine the
influence of organizational culture, work motivation and working
environment on the performance of nurses. Second, to examine
the influence of organizational culture, work motivation, and
working environment on the performance of nurses through Job
Satisfaction, Organizational Commitment and Organizational
Citizenship Behavior (OCB). Third, to examine the influence of
organizational culture, work motivation and working
environment on Organizational Citizenship Behavior (OCB)
through Job Satisfaction and Organizational Commitment.
Fourth, to examine the influence of job satisfaction on
Organizational Citizenship Behavior (OCB) through
organizational commitment. Fifth, to examine the influence of
organizational commitment on the performance of nurses
through Organizational Commitment. Sixth, to examine the
influence of Organizational Citizenship Behavior (OCB) on the
Performance of Nurses in the Private hospitals in Jakarta,
Indonesia. The nature of this research is an explanatory
research, which seeks to explain the causality relationship of the
variables under examination. The unit of analysis were nurses
who have worked at least one year in two private hospitals in
Jakarta. These two private hospitals are RS PGI CIKINI located
in Central Jakarta and RSU UKI Cawang located in East
Jakarta. The sample was selected using Proportionate Stratified
Random Sampling method. The number of samples selected was
200 nurses. The data was collected by using interview and
questionnaires. The analytical tool used to test the hypothesis is
by using the Structural Equation Models (SEM) with the help of
program analysis of moment structure (AMOS) version 21.The
study found that organizational culture has a positive and
significant influence on the performance of nurses. The
organizational culture, work motivation and working
environment have also positive and significant influences on the
performance of nurses through Job Satisfaction, Organizational
Commitment and Organizational Citizenship Behavior (OCB).
Also, it was found that organizational culture, motivation and
work climate have positive and significant influence on
Organizational Citizenship Behavior (OCB) through job
satisfaction, organizational commitment. Similarly, Job
satisfaction has positive and significant influence on the
performance of nurses through Organizational Commitment and
Organizational Citizenship Behavior (OCB). Also, it was found
that organizational commitment has significant influence on the
performance of nurses through Organizational Citizenship
Behavior (OCB) and the organizational Citizenship Behavior
(OCB) has positive and significant impact on the performance of
nurses through organizational commitment. However, the work
motivation was found to have negative and insignificant influence
on the performance of nurses. Also, there was negative and
insignificant influence of working environment on the
performance of nurses. This negative and insignificant influence
was also for the Job satisfaction on Organizational Citizenship