Association for Information Systems AIS Electronic Library (AISeL) PACIS 2004 Proceedings Pacifc Asia Conference on Information Systems (PACIS) December 2004 A Model for Evaluating the Efectiveness of the ASP Service Using Balanced Scorecard Jongyi Hong Pohang University of Science and Technology Euiho Suh Pohang University of Science and Technology Keedong Yoo Pohang University of Science and Technology Dae-Geun Hong Pohang University of Science and Technology Follow this and additional works at: htp://aisel.aisnet.org/pacis2004 Tis material is brought to you by the Pacifc Asia Conference on Information Systems (PACIS) at AIS Electronic Library (AISeL). It has been accepted for inclusion in PACIS 2004 Proceedings by an authorized administrator of AIS Electronic Library (AISeL). For more information, please contact elibrary@aisnet.org. Recommended Citation Hong, Jongyi; Suh, Euiho; Yoo, Keedong; and Hong, Dae-Geun, "A Model for Evaluating the Efectiveness of the ASP Service Using Balanced Scorecard" (2004). PACIS 2004 Proceedings. 7. htp://aisel.aisnet.org/pacis2004/7