235 Copyright © 2018, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited. Chapter 9 DOI: 10.4018/978-1-5225-4206-3.ch009 ABSTRACT The purpose of this chapter is to review and critically evaluate some issues related to Web-based learn- ing. The chapter begins with an introduction to the importance of using the Web in education; then it examines and evaluates such issues. Suggestions and solutions to these issues are ofered. These issues are classifed into theoretical and design issues. The theoretical issues include: (1) online interaction, (2) learner control, (3) disorientation and cognitive overload. The design issues include: (1) interface design and (2) content structure. The conclusion section summarizes the chapter and points out the importance of considering individual diferences in Web-based learning systems design. INTRODUCTION Since its introduction, the Web has demonstrated its potential to transform the processes of teaching and learning. Owing to its networking capability, the Web offers multiple dimensions of use in education. It has been used as a resource, management, communication, assessment, and instructional and learning tool. Uses of the Web have captured the attention and interest of educational institutions around the world. Schools and universities have already started integrating the Web in their educational systems. Schools from primary levels to high secondary levels are now using the Web to supplement classroom instruc- tion, to give learners the ability to access information, and to deliver learning experience. Likewise, since 1997 a rapid increase of utilising the Web has been witnessed in higher education. At present, obtaining an online degree has become the best ways not only to continue education but also to advance students’ career. Along with this rapid growth and integration of the Web in education, researchers and educators (e.g., Fisher, 2003; Murphy, Walker, & Webb, 2001; Nguyen, 2015; Ruttun & Macredie, 2011; Sutton, 2001) have been trying to improve and use the Web effectively in teaching and learning. Several issues have been raised in the literature on how to design effective Web-based learning systems. Hence, the purpose of this chapter is to review and critically evaluate such issues and suggest possible solutions to address these issues and help develop effective Web-based learning systems. Issues in Web-Based Learning Hesham Alomyan University of Petra, Jordan