ISSN 1913-0341 [Print]
ISSN 1913-035X [Online]
www.cscanada.net
www.cscanada.org
Management Science and Engineering
Vol. 14, No. 1, 2020, pp. 34-43
DOI:10.3968/11682
34
Copyright © Canadian Research & Development Center of Sciences and Cultures
Impact of Emotional Intelligence on Diversity Management in Nigeria Breweries
in Oyo State, Nigeria
D. I. Akintayo
[a]
; O. A. Shadare
[b]
; I. A. Onikoyi
[c]
; T. S. Olaniyan
[a]
[a]
Department of Industrial Relations and Personnel Management,
Faculty of Management Sciences, Osun State University, Osogbo, Osun
state, Nigeria.
[b]
Department of Employment Relations and Human Resource
Management, Faculty of Management Science, University of Lagos,
Akoka, Lagos, Nigeria.
[c]
Department of Entrepreneur Development, Faculty of Management
Sciences, Osun State University, Osogbo, Osun state, Nigeria.
*
Corresponding author.
Received 28 April 2020; accepted 11 June 2020
Published online 26 June 2020
Abstract
Cases of ethnic bias and other forms of discrimination
still take places in organizations during hiring, promotion
and other employer-employee relation practices. Hence,
managements are faced with the big challenge of
managing its diverse workforce and emotional intelligence
of their employees. This study investigated the impact
of emotional intelligence on diversity management in
Nigeria Breweries Oyo State. A total of 100 staff in
Nigeria Breweries Oyo State in which 55 (55.0%) were
male while 45 (45.0%) were female. The study was a
survey which employed Descriptive research design
and questionnaire was used to obtain the relevant data.
The collected data were analyzed using Pearson rho
Correlation and Regression Analysis with the application
of statistical package for social sciences (SPSS) version
21.0. The results showed that that there is joint signifcant
relationship between emotional intelligence on diversity
management It was recommended that emotional
intelligence concept would integrate the development
programs and job-related training provided to employees
to improve their skills, providing a foundation for
practicable knowledge.
Key words: Emotional intelligence; Diversity
management; Gender diversity; Age diversity; Educational
diversity; Ethnic diversity
Akintayo, D. I., Shadare, O. A., Onikoyi, I. A., & Olaniyan, T. S. (2020).
Impact of Emotional Intelligence on Diversity Management in Nigeria
Breweries in Oyo State, Nigeria. Management Science and Engineering,
14 (1), 34-43. Available from: URL: http://www.cscanada.net/index.php/
mse/article/view/11682 DOI: http://dx.doi.org/10.3968/11682
1. INTRODUCTION
Managing diversity for results in multinational
organizations has attracted the attention of researchers
in organizational behaviourists. Workforce diversity
denotes employment of employees with different race,
culture, language, educational background, gender and
personalities to work as a group to achieve the common
corpoeate goal. This requires adequate competency and
cooperation among the workforce. It is pertinent to note
that the equivalent employment opportunity and assenting
action inniatives of International Labour Organization
(ILO) as a chartered convention had regulated racial
and gender discrimination among the workforce in
multinational organizations across the globe. The fact
still remain that diversity has its associated significant
influence on organizational performance. Managing
the workforce diversity therefore required managers’
competency, proper orientation and workplace experiences
so the organization to beneft from the diversed workforce
composition. Management of diversity naturally has
been of some concern to organized history throughout
the history of civilization. Most of the early contributions
came from practitioners such as Taylor and Fayol. Taylor
is the father of scientifc management and wrote his book
in 1911 while Fayol developed the fourteen principles of
administration (Koontz & Donnel, 2018). Management
in antiquity shows the interpretation of early Egyptian
papyri, extending as far back as 1300 B.C., that specifes
the recognition of the importance of organization and
management in the bureaucratic states of antiquity with