107 Copyright © 2020, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited. Chapter 6 DOI: 10.4018/978-1-7998-1851-9.ch006 ABSTRACT Information and communication technologies (ICTs) know a steady evolution that leads to the develop- ment of digital technologies. These afect human lives and organizations’ activities. In particular, they have become ubiquitous in the public sector almost throughout the world. The extensive use of ICTs in public administration (PA) contributes to the emergence of digital government. It is perceived as a means of public value creation and represents a part of a paradigm shift in public management. This chapter intends to review the milestones of PA reforms in a developing country, namely Tunisia, to highlight how it is using ICTs to create public value. A content analysis of data on public sector reforms and e- government strategies is performed. The results show progressive ICTs deployment by Tunisian PA over time. They illustrate a search to public value creation through the digital government. INTRODUCTION Information and communication technologies (ICTs) have known continuous progress leading to the development of digital technologies and simultaneously digital government. These technologies were recognized for their potential to re-invent the public sector. Benefits result from their capacity to en- hance the efficiency and effectiveness of public services, reduce costs, and improve communication, interaction, as well as collaboration between people and public administration (PA) (OECD, 2003; UN, 2002-2018; Gill Garcia et al., 2018). Moreover, it was assumed that they help to build trust, equity and transparency and to combat corruption (Gross Lopes et al., 2019; Valle-Cruz, 2019). Briefly, according From E-Government to Digital Government: The Public Value Quest in the Tunisian Public Administration Fatma Bouaziz University of Sfax, Faculty of Economics and Management, Tunisia