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Chapter 2
DOI: 10.4018/978-1-5225-4936-9.ch002
ABSTRACT
Information Systems are the core of every business and cut across almost all aspects of organizational
life. The adoption of technology enablers, by itself, does not guarantee such an organizational trans-
formation. The new technology enablers allow the production, sharing and management of information
and knowledge within the organization between peers and other stakeholders, and they also allow the
improvement of organizational processes, requiring the updating of the supporting IS. Taking advantage
of these technologies for organizations within the context of digital transformation requires a compre-
hension exercise in how to demonstrate their usefulness with regard to the creation, access and sharing
of contents and IS improvements in a safe way. To this end, this chapter provides a comprehensive view
of a new context of labour faced by the DT of organizations, which we term Enterprise 4.0 and which
we propose to be implemented through the m_CSDIT framework, so as to improve the organizational
well-being considering the collective intelligence and agility dimensions.
Digital Transformation Towards
a New Context of Labour:
Enterprise 4.0
Maria João Ferreira
Portucalense University, Portugal & University of Minho, Portugal
Fernando Moreira
Portucalense University, Portugal & University of Aveiro, Portugal
Isabel Seruca
Portucalense University, Portugal & University of Minho, Portugal