E3 Journal of Business Management and Economics Vol. 3(2). pp. 055-068, February, 2012
Available online http://www.e3journals.org/JBME
ISSN 2141-7482 © E3 Journals 2012
Full length research paper
The adoption of electronic data interchange (EDI)
technology by Nigerian SMEs: A conceptual framework
Maikudi Shehu Musawa* and Eta Wahab
Department of Technology Management, Faculty of Technology Management, Business and Entrepreneurship,
University Tunn Hussein Onn Malaysia
Accepted 4 January, 2012
In these days, the adoption of information technology (IT) in business operations is no longer privilege to
large organizations; Small-Medium-Enterprises are also trying to adopt the IT in process of gaining the
benefits of using it. Nigerian SMEs have been slow to adopt EDI due to perceived high cost of
implementation, lack of willing trading partners and lack of awareness of EDI benefits. However, there has
been little research conducted and published on the adoption of Electronic Data Interchange among SMEs in
Nigeria. Most previous researches done in the context of developed countries. This study aimed to examine
factors affecting the adoption of EDI Technology in Nigerian SMEs and to proposed EDI Technology model to
the Nigerian SMEs. The study accepts three factors as determinants of the adoption of electronic data
interchange (EDI): perceived benefits, organizational readiness and perceived pressure. A model of Iacovou et
al., (1995) used to test the adoption of EDI as was found to be influential in prior EDI research. The primary
data was collected by distributing questionnaires to 306 SMEs out of 1500 SMEs in the Northern part of Nigeria
their responses analyzed using the SPSS software. All three factors were found to be significant in SMEs EDI
adoption, with direct benefits, financial resources, and external pressure being considerably more important
than technological resources and internal pressure.
Keywords: Technology adoption; EDI Technology; Nigerian SMEs
INTRODUCTION
Electronic Data Interchange (EDI) is a technology, based
on standards, which allow businesses to increase the
speed and quality of their communication and decrease
costs dramatically. This technology has been available
* Corresponding Author email: maikudis@gmail.com
for more than a decade, yet the adoption rate is
extremely low.
Electronic data interchange (EDI) is the computer-to-
computer exchange of data in standardized, electronic
formats between companies. Computer to computer
means “original application program to processing
application program. EDI is also a business strategy
utilizing technology to achieve business objectives and
enhance business relationships. EDI transactions, can be