Asian J. Management; 8(2): April- June, 2017
1
ISSN 0976-495X (Print) www.anvpublication.org
2321-5763 (Online)
RESEARCH ARTICLE
Motivations and Performance of Exhibitors: An Exploratory Study of a
Destination Marketing Event
Dr. Shobha Menon, Dr. Manoj Edward
1
Associate Professor, SCMS School of Technology and Management, Cochin
2
Associate Professor, School of Management Studies, Cochin University of Science and Technology, Cochin
*Corresponding Author E-mail: shobharesearch@gmail.com
ABSTRACT:
The tourism industry is going through challenging times. Innovative marketing tools are required to promote
business for the firm and the destination. Trade shows have proved to be a successful destination promotion tool
and is increasingly forming part of the marketing strategies in the tourism industry. The purpose of this empirical
study is to identify the motivations and outcomes (trade show performance) of a destination trade show from the
perspective of one of the main participants of a destination trade show i.e.exhibition attendees. Systematic
sampling survey method was used during a destination trade show, Kerala Travel Mart, (KTM) 2012. Giving
information on products emerged as the main motivation and developing and maintaining relationships as the
second main motivation of exhibitors. Projecting an image of being a strong and solid company and fostering
relationships are perceived as the most important outcomes for exhibitors. So it is evident that KTM has been a
success as KTM has achieving one of the main motivations – building relationships. For quality of trade shows,
quality of service and the competence of the organizers and staff were ranked the highest, followed by choice of
venue.The managerial implications of these findings for destination managers, exhibition organizers and
exhibitors are discussed in detail.
KEY WORDS: exhibitors’ motivations and performance, trade shows, tourism, Kerala Travel Mart,
destination marketing.
INTRODUCTION:
Motivations and Performance of Exhibitors: An
Exploratory Study of a Destination Marketing Event:
The marketing of places or destinations has been turned
into an increasingly professionalized, highly organized
and specialized industry (Lichrou, O’ Malley and
Patterson, 2008). Esu and Ebitu (2010), while
conceptualizing a model for the development of
promotional strategies for emerging tourism destination,
confirm collective and collaborative destination
marketing as specific promotional strategies for
emerging tourist destinations.
Received on 24.11.2016 Modified on 17.12.2016
Accepted on 25.12.2016 © A&V Publications all right reserved
Asian J. Management; 2017; 8(2):56-64.
DOI:
The importance of collaboration is reconfirmed by WTO
which states, “It is increasingly difficult for businesses to
survive alone. Regardless of the strategy adopted to
respond to an increasingly competitive business
environment, it is important to develop local partnerships
to bring in complementary strengths and thereby offer an
attractive product representative of the location.”(WTO,
2002). Alliance formation or collaboration is seen as a
crucial determinant of enhancing a firm’s and a
destination’s competitiveness. Collaboration is basically
a process where individuals or firms come together to
achieve a common purpose. The key to building
collaborative relationships is an understanding of the
processes by which those relationships can be nurtured
and managed.