GSJ: Volume 8, Issue 10, October 2020, Online: ISSN 2320-9186 www.globalscientificjournal.com EXAMINING MANAGEMENT INFORMATION SYSTEMS IN HEALTHCARE ADMINISTRATION AT THE SUNYANI WEST DIS- TRICT OF GHANA Anita Bans-Akutey, Joseph Klu Sowah KeyWords Management Information System, ehealth, healthcare, health facilities, administration, application, ICT, MIS, HMIS ABSTRACT The study aimed at examining management information systems (MIS) in health care administration at the Sunyani West District. The main health facilities studied were Nsuatre Health Center, Chiraa Health Center and the Kwatire Polyclinic. A mixed method research design was used for this study. Participants from the chosen health facilities were selected using the stratified sampling technique for staff and purpo- sive sampling for the management. The main instruments for data collection included in-depth interviews for management and question- naire for staff. Data collected were analyzed with the use of correlation analysis, descriptive statistics and thematic analysis. The study es- tablished a strong positive correlation between factors influencing the adoption of MIS which are leadership, usability, organisational struc- tural change, training and technical support and technology. It was also established that health facilities in the Sunyani district used the MIS applications for internal communications, sending and receiving email messages for official work, monitoring computers and tracking devic- es for staff registration, and for maintenance of staff attendance. The study also exposed some challenges such as persistent power outages, network problems and limited computer skills by the users. Remedial measures adopted include back-up power system or standby genera- tors and system upgrade. The study recommends that management puts in place incident reporting and response mechanisms, to ensure continuous monitoring and evaluation of the system in order to ensure all users adhere to set standards. 1.0 Introduction Advancements in technology have resulted in rapid changes in modern management in both public and private institutions. Ad- ministrative activities in times past used to be mostly paper–based. The changes have been necessitated by advancement in Informa- tion and Communication Technologies (ICT). The complexity of technological changes has led to far-reaching developments in mana- gerial systems, especially on management tasks at individual and institutional levels [1]. Administration is a process of systematically arranging and coordinating the human and material resources available to any orga- nisation for the main purpose of achieving stipulated goals of that organisation. Administration occurs in every organisation whether it is done manually or electronically. The basic aim of administration is the need to get things done for defined objectives to be ac- complished. It is principally responsible for the execution or implementation of plans, programmes and policies. Administration, also involves such elements as planning, organising, programming, staffing, budgeting, coordinating, reporting and evaluating [2]. Hospit- al administration covers a large number of activities including planning of the hospital system as a whole, regulation for the opera- tion of the hospital, and daily running of the hospital by administrative staff concerned with personnel, finance accounts and tech- nical services. Management Information System (MIS) is basically concerned with the process of collecting, processing, storing and transmitting relevant information to support management operations in any organisation [3]. MIS is any system that provides information for management activities carried out within an organisation. The information is selected and presented in a form suitable for manageri- al decision making and for the planning and monitoring of the organisation’s activities. MIS is one of the most important tools in any organisation in recent times, which aims to provide reliable, complete, accessible, and understandable information in a timely man- ner to the users of the system [4]. Automation can save time, money, resources, reduce employee’s staff, and enhance organisational GSJ: Volume 8, Issue 10, October 2020 ISSN 2320-9186 489 GSJ© 2020 www.globalscientificjournal.com