634 The Development of Organizational Memory Information System in Academic Setting Yana Mazwin Mohmad Hassim a , Salimah Mokhtar b and Suraya Hamid c a Faculty of Information Technology and Multimedia College University Technology Tun Hussein Onn, 86400 Batu Pahat, Johor Tel : 07-4538115, Fax : 07-4532199, E-mail : yana@kuittho.edu.my b Faculty of Computer Science and Information Technology Universiti of Malaya, 50603 Kuala Lumpur. Tel : 03- 79676305, Fax : 03- 79579249, E-mail : smazz@.um.edu.my c Tel : 03- 79676369, Fax : 03- 79579249, E-mail : suraya_hamid@.um.edu.my ABSTRACT This study is concerned with proposing a suitable organizational memory framework for Faculty Memory Information System and the development of Faculty Memory Information System (FMIS) prototype for the Faculty of Computer Science & Information Technology, UM. The framework portrays interaction between components that support the institution memory and the information system components that support the effort to captures and preserves the institutional knowledge. Finally, based on the proposed framework, computational support is proposed to be web-based prototype to enable usage in intranet and Internet environment. A web-based environment would facilitate faculty members to utilize the prototype without limiting themselves to the physical presence at the faculty. Keywords Organizational memory information system, OMIS, Faculty memory information system. 1.0 INTRODUCTION Management is increasingly aware that knowledge resources are essential to the development of their organizations. Nowadays many business executives understand that they need to keep, manage their organization’s knowledge assets and bring the knowledge to share among their employees. The reaction to this issue, it has generated the term “organizational memory” which seems to be on the tips of everyone’s tongues these days. A knowledge organization uses knowledge effectively for its competitive advantage. These Knowledge organizations are the container for knowledge workers, in which they apply their knowledge and that make the knowledge become the key asset for the organization (Conklin, 2001). To avoid organization knowledge asset from being wasted for not being shared within their workers or being “forget”, organization need to preserve these knowledge assets. Organizational memory is viewed base on the concept that the knowledge and experience, which resides within the organization needs to be “preserved” and also “shared” among organizational members. The intention is to allow current and future projects to benefit from the experience of other projects, both current and previous, and allow for organizational competencies to be continually establish (Bannon & Kuutti, 1996). Organizational Memory is also known as a method of preserving organization’s knowledge asset base on the citation by Conklin, (2001) which state that ‘Organizational memory extends and amplifies this asset [knowledge asset] by capturing, organizing, disseminating, and reusing the knowledge created by its employees’. Many approaches have been developed which claim to guide organization to use their common or shared memory in more efficient way. One of the approaches is realizing the organizational memory with the help of information system, which is thus resulting the term “organizational memory information system (OMIS)”. An organizational memory information system (OMIS) is define as ‘a system that functions to provide a means by which knowledge from the past is brought to bear on present activities, thus resulting in increased levels of effectiveness for the organization’ (Stein & Zwass, 1995). The OMIS captures knowledge of the organization in a computational form and make part of this knowledge available either by providing direct access through the system’s repository or indirect access via links to external repositories. This study is mainly focused on the development of Faculty Memory Information System based on the definition of OMIS given above. The outcome of the study will hopefully benefit the users of the system, which are the faculty’s members and also provides understanding on how technology and tools that suitable