Sys Rev Pharm 2021;12(02):681-688 A multifaceted review journal in the field of pharmacy 681 Systematic Reviews in Pharmacy Vol 12, Issue 02, Feb-Mar 2021 Organization Commitment and Work Environment on Job Satisfaction: The Mediating Role of Work Motivation Joko Suyono 1 , Anis Eliyana 2 , Dwi Ratmawati 3 , Damarsari Ratnasahara Elisabeth 4 1,2,3 Universitas Airlangga, Surabaya, Indonesia. 1 Narotama University, Surabaya, Indonesia. 4 Sekolah Tinggi Ilmu Ekonomi Mahardika, Surabaya, Indonesia. Corresponding Author: Joko Suyono (joko.suyono@narotama.ac.id) joko.suyono-2016@feb.unair.ac.id ABSTRACT The study was conducted at government-owned water company with the purpose of this study was to determine the effect of organizational commitment on work motivation, the influence of the work environment on work motivation, the effect of organizational commitment on job satisfaction, the effect of work environment on job satisfaction, the effect of work motivation on job satisfaction, mediation of work motivation variable on the effect of organizational commitment on job satisfaction and mediation of work motivation variable on the influence of the work environment on job satisfaction. The population in this study were 500 employees of government- owned water company in East Java, Indonesia, while the sample size was taken using Slovin formula and got 83 employees. The results showed that there is a direct effect of organizational commitment on work motivation, there is a direct effect of work environment on work motivation, there is a direct effect of organizational commitment on job satisfaction, there is a direct effect of work environment on job satisfaction, there is a direct effect of work motivation on job satisfaction, motivation work does not mediate the effect of organizational commitment on job satisfaction, and work motivation does not mediate the effect of the work environment on job satisfaction. Keywords: Organizational Commitment, Work Environment, Job Satisfaction, Work Motivation Correspondence: Joko Suyono Universitas Airlangga, Surabaya, Indonesia. Email: (joko.suyono@narotama.ac.id) joko.suyono-2016@feb.unair.ac.id INTRODUCTION According to Robbins and Judge (2015) job satisfaction is a general attitude towards a person's job which shows the difference between the number of awards received by workers and the amount they believe they should receive. Job satisfaction is an affective or emotional response to various aspects of a person's job. A person can be relatively satisfied with one aspect of work and dissatisfied with one or more other aspects (Hasibuan 2016). Job satisfaction is an evaluation or reflection of the employee's feelings for the work done. This can be seen in the employee's positive attitude towards work and everything that is faced by his work environment. Job satisfaction is considered as the level of pleasure someone feels for the role or work in the organization. Job satisfaction concerns the psychological individual in the organization, which is caused by the perceived state of the environment (Umar, 2010). Good employee job satisfaction will encourage employee performance. Employees who are satisfied with their work will exert their energy and abilities to work optimally in order to achieve company goals. Yanuardini's (2014) research states that employee job satisfaction has an impact on employee performance. High job satisfaction will encourage employees to produce high performance. In order that employees can work well and have good work performance, employees must have high organizational commitment. Organizational commitment can grow if employee work expectations can be met. Furthermore, the fulfillment of employee expectations will make him satisfied in his work. The research conducted by Cherian et al. (2018) shows that there is an effect of organizational commitment on job satisfaction. Organizational commitment is considered as a form of psychological attachment of employees to the organization. Employees who have good organizational commitment will provide value to the organization. Furthermore, the organization will provide the results desired and expected by employees so that employees can achieve job satisfaction. Job satisfaction is considered as an attitude that is generally owned as a result of the perception of each individual on the job. Each employee is required to increase work productivity, but the company also needs to fulfill employees’ expectations so that the employees feel satisfied. Job satisfaction is an attitude that arises because of an assessment of the work situation. In this case, coworkers have a role to create a conducive work environment so that employees will be satisfied in their work. Research conducted by Raziqa and Maulabakhsh (2015) shows that there is a positive relationship between work environment and employee job satisfaction. In this case, companies need to realize the importance of a good work environment in order to maximize the level of job satisfaction. Related to this, organizational commitment and work environment are considered influential on employee’s job satisfaction. On the other hand, there are variables that mediate the influence of organizational commitment and work environment on job satisfaction, namely employee work motivation. Employees will feel that the company provides an opportunity to progress and will be satisfied when the target is fulfilled. If the employee feels that the work done gives satisfaction, then the employee feels that the work done has succeeded in meeting the needs. This encourages employees to behave in accordance with the standards set by the company. The researchers' initial findings indicate that government-owned water company in East Java, Indonesia employees have a high commitment to work. This can be seen from the reluctance of employees to leave work. The work environment in government- owned water company also seems conducive. This can be