Management Teaching Review
2017, Vol. 2(2) 141–150
© The Author(s) 2016
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DOI: 10.1177/2379298116683324
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Experiential Exercises
Appreciative Inquiry: An
Experiential Exercise and
Course Feedback Tool
Terri A. Scandura
1
Abstract
The action research method of appreciative inquiry (AI) was employed to develop a
teaching tool. This exercise involves students’ reflections on a course, noting when
they learned the most. The AI process of appreciating, envisioning, dialoging, and
innovating is used to help students reflect on how they learn. Instructors of all types
of courses at both the undergraduate and master’s degree levels gain understanding
of student learning and ideas on how to improve courses. The exercise and sample
responses from students are provided to demonstrate how the exercise works. Three
variations are presented: mapping the exercise onto Kolb’s learning styles, running
the exercise at the midpoint of a course, and a case study of an AI implementation
in an organization.
Keywords
appreciative inquiry, experiential exercise, learning styles
Appreciative inquiry (AI) is an organizational development (OD) intervention that is
an example of action research. Action research is the process of problem specification
and then interventions (i.e., actions) until the researcher understands how the interven-
tion is affecting the organization.
AI is “a search for knowledge and a theory of intentional collective action which
are designed to help evolve the normative vision and will of a group, organization, or
society as a whole” (Cooperrider & Srivastva, 1987, p. 159). The assumption is that
1
University of Miami, Coral Gables, FL, USA
Corresponding Author:
Terri A. Scandura, Department of Management, School of Business Administration, University of Miami,
Coral Gables, FL 33146, USA.
Email: scandura@miami.edu
683324MTR XX X 10.1177/2379298116683324Management Teaching ReviewScandura
research-article 2016