Chapter XVIII
Creativity and Control in IT
Professionals’ Communities
Agnieszka Postuła
Uniwersytet Warszawski, Poland
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AbstRAct
This chapter presents and discusses two factors – creativity and control – which correspond to every
organizational reality. IT specialists’ professional communities are used as an example because of char-
acteristic relationships between their members and their attitude to work. The chapter describes how
combination of these two phenomena may build or destroy organizations. There is also an explanation
of specifc relations between IT professionals and beginning of further discussion based on these rela-
tionships, as well as analysis of consequences of inappropriate management practices. Creativity and
control are presented as features of every common company with their special roles in organization.
Also, main characteristics of well-organized practical communities are shown.
IntRoductIon
The reason why IT specialists were chosen as
the best example of the main topic of this ar-
ticle seems quite obvious. Every IT specialist
– regardless of certain specialization – should
present at least a bit of creativity in his work. IT
specializations are based on scientifc knowledge
developed during processes of creating and
innovating. Interviewees mentioned that their
work may be compared to some kind of artistic
activity with regard to a need of creating skills,
open minded state and improvisation. However,
IT professionals are ascribed in a certain reality
– different organizations operating in various
branches. They are embedded in complicated