Communications of the Association for Information Systems Volume 39 Article 9 7-2016 Employing U.S. Military Families to Provide Business Process Outsourcing Services: A Case study of Impact Sourcing and Reshoring Mary Lacity University of Missouri, Mary.Lacity@umsl.edu Shaji Khan University of Missouri Erran Carmel American University Follow this and additional works at: htp://aisel.aisnet.org/cais Tis material is brought to you by the Journals at AIS Electronic Library (AISeL). It has been accepted for inclusion in Communications of the Association for Information Systems by an authorized administrator of AIS Electronic Library (AISeL). For more information, please contact elibrary@aisnet.org. Recommended Citation Lacity, Mary; Khan, Shaji; and Carmel, Erran (2016) "Employing U.S. Military Families to Provide Business Process Outsourcing Services: A Case study of Impact Sourcing and Reshoring," Communications of the Association for Information Systems: Vol. 39, Article 9. Available at: htp://aisel.aisnet.org/cais/vol39/iss1/9