Int. J Sup. Chain. Mgt Vol. 8, No.5, October 2019
572
Improving Sustainability Performance through
Internet of Things Capability in Thailand:
Mediating Role of IOT Enabled Supply Chain
Integration
Sakapas Saengchai
#
1
, Kittisak Jermsittiparsert*
2
1
Faculty of Humanities and Social Science, Suan Sunandha Rajabhat University, Bangkok, Thailand
2
Department for Management of Science and Technology Development, Ton Duc Thang University, Ho Chi Minh City, Vietnam
3
Faculty of Social Sciences and Humanities, Ton Duc Thang University, Ho Chi Minh City, Vietnam
1
sakapas.sa@ssru.ac.th
*Corresponding author: kittisak.jermsittiparsert@tdtu.edu.vn
Abstract--- It is pretty hard to counter this fact that
Internet of Things (IOT) is integrating boundary less
businesses with technology. The same IOT is probably a
long-term solution for enhancing sustainability
performance in manufacturing sector as it can integrate
various supply chain components in a way which was
never done before. Purpose of this study is to check the
impact of IOT capability on sustainability performance
in manufacturing sector of Thailand in mediating role
of IOT enables supply chain integration like internal,
supplier and customer integration. Respondents were
the employees of 62 manufacturing firms of Thailand
whom opinion has been taken through structured
questionnaire. SPSS and AMOS are used to analyze the
data through confirmatory factor analysis and
structural equation modeling. Results have affirmed
that IOT capability can enhance sustainability
performance while all three dimensions of IOT enabled
supply chain integration have shown significant positive
mediating role in the relationship between IOT
capability and sustainability performance. This study is
unique due to its novel outcome of sustainability
performance which was not previously tested with IOT
capability. The results have implications not only for
manufacturing sector but can also facilitate policy
making too.
Key Words: Internet of Things, IOT Capability, Supplier
Integration, Customer Integration, Internal Integration and
Sustainability Performance
1. Introduction
Performance of a firm does not merely depend on its
efficiency, but also on the market where it operates.
Performance is the basic tool of knowing how well a
company is doing or how adverse is its condition [1].
Every company’s basic goal to be in the market is
just to improve its performance more and more and
make profits and increase productivity [26]. Many
operations of the firm collaboratively describe the
performance of a firm so it is necessary to be very
efficient in all the operations of the firm [2].
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International Journal of Supply Chain Management
IJSCM, ISSN: 2050-7399 (Online), 2051-3771 (Print)
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